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Sony PCV-7776, PCV-7778 Troubleshooting, ❑About sound (page 72), ❑About the modem (page 73), ❑About the display (page 67), ❑About peripherals (page 75)

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Getting help

Sony VAIO Desktop User Guide

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Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO desktop. Many problems have simple solutions. Please try these suggestions before contacting VAIO-Link or your local Sony dealer.

You are recommended to print out this section and keep it for future reference.

❑About the computer and software (page 63)❑About the display (page 67)❑About CDs and floppy disks (page 68)❑About sound (page 72)❑About the modem (page 73)❑About peripherals (page 75)❑About digital video captures and DVgate (page 78)❑About i.LINK™ devices (page 78)

Contents

Page Read this first Notice Trademarks ENERGY STAR® Environmental information Safety information Warnings Audio/video Connectivity ❑Never install modem or telephone wiring during a severe lightning storm ❑Be cautious when installing or modifying telephone lines ❑Make sure that the socket outlet is easily accessible Regulatory information Disposing of the internal memory backup battery Welcome Documentation pack Printed documentation Online documentation Managing drivers Using the Product Recovery disc(s) Customer Service Guide Online Help Quick Start Your Sony VAIO desktop and its accessories Ergonomic considerations Position of the keyboard and mouse Position and viewing angle of the monitor Furniture and posture Lighting Ventilation – Using your VAIO desktop Locating connectors Starting your computer Shutting down your computer Using the keyboard Page Combinations and functions with the Windows® key Combinations and functions with the <Fn> key Indicators Using the shortcut keys Setting up the monitor Connecting the monitor Using the mouse Using the CD and DVD drives What (re)writable DVD formats can I use What (re)writable CD formats can I use Writing CDs and DVDs Playing DVDs 6Click the GeForce4 Ti 4600 or Ti 4200 tab 7Click nView Display Mode on the left Clone Apply Overlay Controls Using the floppy disk drive Inserting a floppy disk Removing a floppy disk Using the modem Expansion capabilities Using the Memory Stick™ Why Memory Stick™ Generic Memory Stick™ MagicGate Memory Stick™ ❑the logo printed on it ❑and a protruding dot located on the back MagicGate OpenMG Copyright protection Compatible devices Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using power saving modes Using Standby mode Using Hibernate mode To activate Hibernate mode manually, use one of these two methods: 1Save your work Turn Off Computer <Shift 4Click Hibernate Connecting peripheral devices Notes on connecting Universal Serial Bus (USB) devices Connecting an external display Device Settings Select Output Device Connecting a projector Connecting a TV 1Go to Control Panel Click Appearance and Themes The Display Properties dialog box Click Advanced The ...NVIDIA GeForce4 Ti 4600 or Ti4200 Connecting an external microphone Connecting a printer Connecting a USB printer Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO computers Connecting to a network Page Getting help Sony's support options Sony documentation Other sources of information Troubleshooting About the computer and software <F10 Save and Exit Save configuration changes and exit now <Enter <Delete My computer locks up Applications End Task Restart Alternatively, press <Alt>+<F4> to get to the Turn off computer screen If this still fails, proceed as follows: 1If possible, save any unsaved work 2Press <Alt>+<F4 The Turn off computer box appears box appears About the display About CDs and floppy disks Sounds, Speech and Audio Devices System System Properties My floppy disk drive cannot write to a disk The floppy disk may be ❑Check that the disk is properly inserted into the floppy disk drive Some titles require specific files that are located on the application ❑Make sure you place the disc in the tray with the label side facing outwards Recordings Desktop CD recording About sound About the modem Page About peripherals 2Under Printer Tasks, click Add a printer Add Printer Wizard Finish Printer Tasks Set printer properties Sony 3Select I/O Device Configuration, then press the <Enter> key Parallel Port Mode About digital video captures and DVgate About i.LINK™ devices Sharing Upgrading your VAIO computer Opening the side cover Inserting a PCI add-onboard Upgrading memory Adding / replacing a memory module 8Reinstall any add-oncards or components you removed 9Replace the side cover as described in Closing the side cover (page 86) Viewing the amount of memory Closing the side cover Precautions On handling the hard disk On using the power source On handling your computer Page On handling the LCD screen (if applicable) On handling floppy disks On handling compact discs On handling Memory Sticks™ Glossary