Getting help

Sony VAIO Desktop User Guide

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❑A dirty or damaged disc may cause the computer to 'hang' while it tries to read the disc. If necessary, reboot the computer, remove the disc and then check that it is not dirty or damaged.

✍On your computer, the default DVD region code is 2, which is the region code for European DVDs. Do not change this setting using the Region Code Change function in Windows®, or any other software application. System malfunctions originating from the user changing the DVD region code are beyond the scope of your warranty and will result in service charges for repair.

My floppy disk drive cannot write to a disk

❑The floppy disk may be write-protected. Disable the write-protect feature or use a disk that is not write- protected.

❑Check that the disk is properly inserted into the floppy disk drive.

When I double-click an application icon, a message such as 'You must insert the application CD into your drive' appears and the software does not start

❑Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the program again.

❑Make sure you place the disc in the tray with the label side facing outwards.Why does my CD-RW not record at the highest speed?

For the CD-RW drive, you must use 24x CD-R or 10x CD-RW media to achieve optimum performance.

If you want to use other media and are having difficulty formatting the disc with the above speeds, change the writing speed to a lower setting.

To change the writing speed from the default to a lower speed, proceed as follows:

1Go to My Computer from the Start menu.

2Right-click the disc drive icon.

3Select Properties.