Getting help

Sony VAIO Desktop User Guide

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7Press <F10> to exit, or use the arrow keys to select Save and Exit. The message Save configuration changes and exit now? appears.

8Make sure that Yes is selected and then press <Enter>.

My computer does not shut down

It is recommended that you shut down your computer using the Turn Off Computer command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data.

If the Turn Off Computer command does not work properly, proceed as follows:

1Shut down the computer by pressing <Alt>+<F4>. The Turn off computer box appears. Select Turn Off.

2If this does not work, press <Ctrl>+<Alt>+<Delete>. The Task Manager dialog box appears. Click Shut Down, then Turn Off.

3If this does not work, press the power button and hold it for at least four seconds. This turns off the power.

4Unplug the computer from the mains.

My system is running slowly

The system response time varies, depending on the number of applications that are open and running. Close any application that you are not currently using.

Increasing the system memory may also help. The computer has two memory slots. For memory upgrades, use only PC-2700 DDR333 SDRAM or PC-2100 DDR266 SDRAM DIMM modules, depending on your model. For information on installing memory, please see the section Upgrading memory (page 83).

Another option is to defragment the hard drive. See the Windows® Help files for details or contact your system administrator if you have one.