Resources
Resources
Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:
Quick Start | Contains information on how to set up your computer |
| quickly and easily. |
|
|
VAIO Computer | The User Guide (this manual) contains information on |
User Guide | how to get the most from your computer, find help, and |
| solve common problems. Also includes product |
| specifications. |
|
|
Online (Electronic) | QuickStart and the User Guide are available electronically |
Documentation | on your hard drive. Two additional guides, “Upgrading and |
| Maintaining Your Slimtop™ LCD Computer” and the |
| Troubleshooting Help are also available online. To access |
| online documentation, click the Start button, point to Help |
| Center, and then point to the desired document. |
|
|
Manuals and online help | Most manuals for preinstalled software are located on your |
files that may | hard disk drive as online help files. You can access online |
accompany your | help files from the Help menu in a specific application. |
preinstalled | A printed manual is available for some applications. |
software |
|
|
|
VAIO Support Agent | VAIO Support Agent can be accessed from the Windows |
| desktop. Using advanced diagnostic technology, Sony’s |
| VAIO Support Agent runs scheduled protections of your |
| applications, network settings, and other important |
| software settings. When your software is protected, you |
| can use VAIO Support Agent to repair software problems |
| by restoring your software to any of the previously |
| protected states. |
|
|
Knowledge Database | Provides instant access to information on commonly |
| encountered problems. Enter a description of your problem |
| and the Knowledge Database searches for the |
| corresponding solutions online. You can access the Sony |
| Knowledge Database at http://www.sony.com/pcsupport |
|
|
65 |
