Sony RDR-HX1010 Self-diagnosisFunction (When letters/numbers appear in the display), action, number, First three, the service, characters of, Cause and/or corrective

“HDD ERROR” appears in the front panel display.

,The hard disk error occurred. Press down @/1 on the recorder for ten seconds until “WELCOME” appears in the front panel display. If this does not resolve the problem, format the recorder’s HDD by pressing down the HDD button on the recorder for more than ten seconds until “FORMAT” appears in the front panel display. Note that all the contents recorded on the HDD will be erased. If this does not fix the problem, contact your nearest Sony dealer.

“FAN ERROR” appears in the front panel display.

,Check that the vent on the rear of the recorder is not blocked. Then, immediately disconnect the

mains lead. Leave the recorder off for a while, then re-connect the mains lead, and press [/1 on

the recorder.

Mechanical sound is heard when the recorder is off.

,While the recorder is adjusting the clock for the Auto Clock Set function or scanning the channels for the PDC/VPS function, operational noises (such as the internal fan) may be heard, even when the power is off. This is not a malfunction.

The disc tray does not open and you cannot remove the disc after you press Z (open/ close).

,Turn off the recorder. Once the clock appears in the front panel display, disconnect the mains lead. (If the recorder does not turn off or if the clock does not appear in the front panel display,

disconnect the mains lead anyway.) Connect the mains lead again while pressing down A on the

recorder, and release the button when the disc tray opens. Then, keep @/1 on the recorder

pressed for about ten seconds until “WELCOME” appears in the front panel display.

“LOCKED” appears in the front panel display.

,The disc tray is locked. Cancel the Child Lock (page 54).

Self-diagnosis Function (When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the recorder from malfunctioning, a five- character service number (e.g., C 13 00) with a combination of a letter and four numbers appears in the front panel display. In this case, check the following table.

First three	Cause and/or corrective
characters of	action
the service
number
C 13	There is a problem in the HDD.
	, Contact your nearest Sony
	dealer or local authorized
	service facility.
	The DVD is dirty.
	, Clean the disc with a soft
	cloth.
C 31	The DVD/CD is not inserted
	correctly.
	, Re-insert the disc correctly.
E XX	To prevent a malfunction, the
(xx is a number)	recorder has performed the self-
	diagnosis function.
	, Contact your nearest Sony
	dealer or local authorized
	Sony service facility and
	give the five-character
	service number.
	Example: E 61 10

102