Trouble symptoms and remedies

If a problem occurs as a result of a connected computer or other equipment, refer to the connected computer/equipment’s instruction manual. Use the self-diagnosis function (page 22) if the following recommendations do not resolve the problem.

Symptom

Check these items

No picture

If the 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed,

•Check that the power cord is properly connected.

•Check that the monitor’s MAIN POWER switch is on (page 9).

If the 1 (power) indicator turns on

• Check that the 1 (power) switch is on.

in red,

 

 

 

If the 1 (power) indicator is green,

• Use the self-diagnosis function (page 22).

 

 

If “Cable disconnected” appears on

• Check that the video signal cable is properly connected and all plugs are firmly seated in

the screen,

their sockets (page 7).

 

• Check that the video input connector’s pins are not bent or pushed in.

 

• Check that the input select setting is correct (page 11).

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

signal cable, “Cable disconnected” may appear on the screen before entering the power

 

saving mode. This is not a malfunction.

If “No input signal” appears on the screen, or the 1 (power) indicator is orange,

•Check that the input priority setting is correct (page 16).

•Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 7).

•Check that the video input connector’s pins are not bent or pushed in.

•Check that the input select setting is correct (page 11).

xProblem caused by a connected computer or other equipment, and not caused by the monitor

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Check that the computer’s power is on.

If “Not supported signal” appears on x Problem caused by a connected computer or other equipment, and not

 

the screen (page 19),

caused by the monitor

 

 

• Check that the video frequency range is within that specified for the monitor. If you

 

 

replaced an old monitor with this monitor, reconnect the old monitor and adjust the

 

 

computer’s graphics board within the following ranges:

 

 

Horizontal frequency: 28–92 kHz (analog RGB), 28–75 kHz (digital RGB)

 

 

Vertical frequency: 48–85 Hz (analog RGB), 60 Hz (digital RGB)

 

 

Resolution: 1920 ⋅ 1200 or less

 

 

 

 

If using Windows,

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the

 

 

following. Select “SONY” from the “Manufacturers” list and select “SDM-P232W” from

 

 

the “Models” list in the Windows device selection screen. If “SDM-P232W” does not

 

 

appear in the “Models” list, try “Plug & Play.”

 

 

 

 

If using a Macintosh system,

• When connecting a Macintosh computer, use an adapter (not supplied) if necessary.

 

 

Connect the adapter to the computer before connecting the video signal cable.

 

 

 

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