DVD Troubleshooting

Picture

Sound

Symptom

Remedy

There is no picture/picture noise

• Re-connect the connecting cord securely.

appears.

• The connecting cords are damaged.

 

• Check the connection to your TV (page 13) and switch

 

the input selector on your TV so that the signal from the

 

player appears on the TV screen.

 

• The disc is dirty or flawed.

 

• If the picture output from your player goes through your

 

VCR to get to your TV or if you are connected to a

 

combination TV/VIDEO player, the copy-protection

 

signal applied to some DVD programs could affect

 

picture quality. If you still experience problems even

 

when you connect your player directly to your TV, please

 

try connecting your player to your TV’s S-VIDEO input

 

(page 64).

 

• You have set the player to progressive format (the

 

PROGRESSIVE indicator lights up in orange) even

 

though your TV cannot accept the progressive signal. In

 

this case, set “Progressive” to “Off” (page 70).

 

• Even if your TV is compatible with progressive format

 

(480p) signals, the image may be affected when you set

 

the player to progressive format. In this case, set

 

“Progressive” to “Off” and the player is set to normal

 

(interlace) format (page 70).

 

• COMPONENT VIDEO OUT jack is not used or

 

“Progressive” of the “SCREEN SETUP” menu is not set

 

correctly while the PROGRESSIVE indicator lights up in

 

orange. Check the setting (page 68) and connection

 

(page 65).

 

 

Even though you set the aspect ratio

• The aspect ratio of the disc is fixed on your DVD.

in “TV Type” of the “SCREEN

 

SETUP” menu the picture does not

 

fill the screen.

 

 

 

There is no picture from your VCR

• The DVD player must be in standby mode to view

connected to the LINE IN jacks.

pictures from your VCR.

There is no sound.

• Re-connect the connecting cord securely.

 

• The connecting cord is damaged.

 

• The player is connected to the wrong input jack on the

 

amplifier (receiver) (page 14).

 

• The amplifier (receiver) input is not correctly set.

 

• The player is in pause mode or in Slow-motion Play mode.

 

• The player is in fast forward or fast reverse mode.

 

• If the audio signal does not come through the DIGITAL

 

AUDIO OUT (OPTICAL or COAXIAL) jack, check the

 

audio settings (page 66).

 

 

Sound is noisy.

• When playing a CD with DTS sound tracks, noise will

 

come from the LINE OUT L/R (AUDIO) jacks (page 37)

 

or DIGITAL AUDIO OUT (OPTICAL or COAXIAL)

 

jack.

 

 

The sound volume is low.

• The sound volume is low on some DVDs. The sound

 

volume may improve if you set “Audio DRC” to “Wide

 

Range” (page 67).

 

 

114Troubleshooting