Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

 

 

 

 

 

 

 

 

The ?/1 (on/standby)

Connect the mains lead to the mains securely.

 

 

 

switch does not function.

 

 

 

 

 

 

 

 

 

 

Power

The power is turned on

Moisture condensation has occurred. Turn the power off,

 

 

but the VCR does not

 

unplug the mains lead and leave the VCR to dry for over

 

 

 

 

 

 

 

operate.

 

three hours.

 

 

 

 

 

 

 

 

 

The VCR is plugged in

Set POWER SAVE in the OPTIONS-2 menu to OFF (see

 

 

 

but the display window

 

page 66).

 

 

 

 

 

 

remains dark.

 

 

 

 

 

 

 

 

Additional

 

 

 

 

 

Clock

The clock has stopped

The clock stops if the VCR is disconnected from the mains

 

 

 

 

 

and “–:– –” appears in

 

for more than one hour. Reset the clock (and timer).

 

 

 

the display window.

 

 

 

 

 

 

 

 

 

 

 

The playback picture

Make sure the TV is set to the video channel. If you are

 

Information

 

does not appear on the

 

using a monitor, set it to video input.

 

 

 

 

 

 

TV screen.

If the VCR is connected to the TV with the Scart cable,

 

 

 

 

 

make sure the VIDEO indicator is lit in the display

 

 

 

 

 

window. Use the t TV/VIDEO button on the remote

 

 

 

 

 

commander to light up the VIDEO indicator.

 

 

 

 

 

 

 

 

 

The picture is not clear.

If your TV is connected to the VCR with both Scart and

 

 

 

 

 

aerial cables, make sure the RF channel is set to OFF (see

 

 

 

 

 

page 20).

 

 

Playback

 

• Existing broadcasts may interfere with the VCR. Reset the

 

 

 

 

RF channel output of your VCR.

 

 

 

 

 

 

 

 

 

Adjust the tracking with the PROGRAM +/– buttons on

 

 

 

 

 

the VCR.

 

 

 

 

• The video heads are dirty (see the last page of

 

 

 

 

 

Troubleshooting). Clean the video heads using the Sony T-

 

 

 

 

 

25CLD, E-25CLDR, or T-25CLW video head cleaning

 

 

 

 

 

cassette. If these cleaning cassettes are not available in

 

 

 

 

 

your area, have the heads cleaned at your nearest Sony

 

 

 

 

 

service facility (a standard service charge will be required).

 

 

 

 

 

Do not use a commercially available liquid type cleaning

 

 

 

 

 

cassette other than Sony’s, as it may damage the video

 

 

 

 

 

heads.

 

 

 

 

The video heads may have to be replaced. Consult your

 

 

 

 

 

local Sony service facility for more information.

 

 

 

 

 

 

 

 

continued

Troubleshooting 69