•Adjust the speaker level (page 38).

•Make sure the center speaker is set to either “SMALL” or “LARGE” (page 20).

There is no sound from the surround back speakers.

•Some discs have no Dolby Digital EX flag even though the packages have Dolby Digital EX logos. In this case, select “MATRIX” (page 36).

There is no sound or only a very low-level sound is heard from the surround/surround back speakers.

•Make sure the sound field function is on (press A.F.D., MOVIE or MUSIC).

•Select a CINEMA STUDIO EX mode (page 33).

•Adjust the speaker level (page 23).

•Make sure the surround speakers are set to either “SMALL” or “LARGE” (page 21).

•Make sure the surround back speaker is set to either “DUAL” or “SINGLE” (STR-DA2000ES), or “YES” (STR-DB2000).

There is no sound from sub woofer.

•When all speakers are set to “LARGE” and “Neo:6 Cinema” or “Neo:6 Music” is selected, there is no sound from the sub woofer.

The surround effect cannot be obtained.

•Make sure the sound field function is on (press A.F.D., MOVIE or MUSIC).

•Sound fields do not function for the signals with a sampling frequency of more than 48 kHz.

Dolby Digital or DTS multi channel sound is not reproduced.

•Check that the playing DVD, etc. is recorded in Dolby Digital or DTS format.

•When connecting the DVD player, etc. to the digital input jacks of this receiver, check the audio setting (settings for the audio output) of the connected component.

Recording cannot be done.

•Check that the components are connected correctly.

•Select the source component with INPUT SELECTOR.

The FM reception is poor.

•Use a 75-ohm coaxial cable (not supplied) to connect the receiver to an outdoor FM antenna as shown below. If you connect the receiver to an outdoor antenna, ground it against lightning. To prevent a gas explosion, do not connect the ground wire to a gas pipe.

Outdoor FM antenna

Receiver

AMFMANTENNA

75

U

COAXIAL

Ground wire (not supplied)

To ground

Radio stations cannot be tuned in.

•Check that the antennas are connected securely. Adjust the antennas and connect an external antenna if necessary.

•The signal strength of the stations is too weak (when tuning in with automatic tuning). Use direct tuning.

•Make sure you set the tuning interval correctly (when tuning in AM stations with direct tuning).

•No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations). Preset the stations (page 27).

•Press DISPLAY so that the frequency appears in the display.

RDS does not work.*

•Make sure that you’re tuned to an FM RDS station.

•Select a stronger FM station.

The RDS information that you want does not appear.*

•Contact the radio station and find out whether or not they actually provide the service in question. If so, the service may be temporarily out of order.

There is no picture or an unclear picture appears on the TV screen or monitor.

•Select the appropriate input on the receiver.

•Set your TV to the appropriate input mode.

•Move your TV away from the audio components.

Remote controlThe remote does not function.

•Point the remote at the remote sensor on the receiver.

•Remove any obstacles in the path between the remote and the receiver.

•Replace all the batteries in the remote with new ones, if they are weak.

•Check if the command modes of the receiver and the remote is the same. If the command mode of

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Information Additional

53GB