There is no sound or only a very
•Check that the speakers and components are connected securely.
•Check that you have selected the correct component on the receiver.
•Check that the SPEAKERS selector is not set to OFF (page 58).
•Check that the headphones are not connected.
•Press MUTING to cancel the muting function.
•The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the
•When only a very
There is no sound from analog 2 channel sources.
•Check that the AUDIO SPLIT function is not used to assign the audio input of other function to the selected function (page 41).
•Check that the INPUT MODE is not set to “COAXIAL FIXED” nor “OPTICAL FIXED” (page 42).
•Check that “MULTI CH 1 DIRECT” or “MULTI CH 2 DIRECT” is not selected using the MULTI CH DIRECT button.
•Check that the multi channel assignment (“MULTI CH 1” or “MULTI CH 2” in the CUSTOMIZE menu) is not used for the selected function (page 47).
There is no sound from digital sources (from COAXIAL or OPTICAL input jack).
•Check that the AUDIO SPLIT function is not used to assign the audio input of other function to the selected function (page 41).
•Check that the INPUT MODE is not set to “ANALOG 2CH FIXED” (page 42). Check that the INPUT MODE is not set to“COAXIAL FIXED” for the sources from OPTICAL input jack, nor set to “OPTICAL FIXED” for the sources from COAXIAL input jack.
•Check that “MULTI CH 1 DIRECT” or “MULTI CH 2 DIRECT” is not selected using the MULTI CH DIRECT button.
The left and right sounds are unbalanced or reversed.
•Check that the speakers and components are connected correctly and securely.
•Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
•Check that the speakers and components are connected securely.
•Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light.
•Move your TV away from the audio components.
•Make sure you have grounded U SIGNAL GND terminal (only when a turntable is connected).
•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
There is no sound or only a very
•Make sure the sound field function is on (press MODE
•Select the CINEMA STUDIO EX mode (page 35).
•Adjust the speaker level (page 44).
•Make sure the center speaker size parameter is set to either “SMALL” or “LARGE” (page 20).
There is no sound or only a very
•Make sure the sound field function is on (press MODE
•Select the CINEMA STUDIO EX mode (page 35).
•Adjust the speaker level (page 44).
•Make sure the surround/surround back speaker size parameter is set to either “SMALL” or “LARGE” (pages
The surround effect cannot be obtained.
•Make sure the sound field function is on (press MODE
•Sound fields do not function for the signals with a sampling frequency of more than 48 kHz.
•When the INPUT MODE is set to “AUTO MULTI CH 1 (or 2)” and no digital signal is input, or INPUT MODE is set to “MULTI CH 1 (or 2) FIXED”, you cannot change the sound field (page 42).
Dolby Digital or DTS multi channel sound is not reproduced.
•Check that the playing DVD, etc. is recorded in Dolby Digital or DTS format.
•When connecting the DVD player, etc. to the digital input jacks of this receiver, check the audio setting (settings for the audio output) of the connected component.
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Information Additional