— Troubleshooting —

Types of trouble and their solutions

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears in the viewfinder or the display window, the self-diagnosis display function has worked. See page 55.

In the recording mode

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is set to OFF (CHARGE) or PLAYER.

 

c Set it to CAMERA. (p. 20)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 19, 27)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 19)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize. (p. 60)

The power goes off.

• While being operated in CAMERA mode, your camcorder

 

has been in the standby mode for more than 5 minutes.

 

c Set the POWER switch to OFF (CHARGE) and then to

 

CAMERA again.

 

• The battery pack is dead or nearly dead.

 

c Install a fully charged battery pack. (p. 11, 12)

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 21)

 

 

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON. (p. 46)

(CCD-TR818 only)

• The SteadyShot function does not work when the wide

mode is set to 16:9FULL.

The autofocusing function does not work.

•FOCUS is set to MANUAL. c Set it to AUTO. (p. 37)

•Shooting conditions are not suitable for autofocus. c Set FOCUS to MANUAL to focus manually. (p. 37)

The x indicator flashes in the viewfinder.

• The video heads may be dirty.

cClean the heads using the Sony V8-25CLD cleaning cassette (optional). (p. 61)

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

•The contrast between the subject and background is too high. This is not a malfunction.

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

An unknown picture is displayed in the viewfinder.

•If 10 minutes elapse after you set the POWER switch to CAMERA or DEMO MODE is set to ON in the menu settings without a cassette inserted, your camcorder automatically starts the demonstration.

c Insert a cassette and the demonstration stops. You can also cancel DEMO MODE. (p. 50)

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