— Troubleshooting —Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display function has worked. See page 191.

In the recording mode
Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is not set to CAMERA.

 

c Set it to CAMERA. (p. 26)

 

• The cassette has run out.

 

c Rewind the tape or insert a new one. (p. 25, 40)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 25)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least one hour to acclimatize. (p. 202)

The power goes off.

• While being operated in CAMERA, your camcorder has

 

been in the standby mode for more than five minutes.

 

c Set the POWER switch to OFF (CHG) and then to

 

CAMERA.

 

• The battery pack is dead or nearly dead.

 

c Install a charged battery pack. (p. 16)

The image on the viewfinder screen

• The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 29)

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON. (p. 177)

The autofocusing function does not

• The setting is the manual focus.

work.

c Press FOCUS/INFINITY to set to the autofocus mode.

 

(p. 61)

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust for manual focusing. (p. 61)

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel. (p. 28)

A vertical band appears when you

• The contrast between the subject and background is too

shoot a subject such as lights or a

high. This is not a malfunction.

candle flame against a dark

 

background.

 

 

 

A vertical band appears when you

• This is not a malfunction.

shoot a very bright subject.

 

 

 

Some tiny white, red, blue or green

• Slow shutter, Super NightShot or Color Slow Shutter is

spots appear on the screen.

activated. This is not a malfunction.

An unknown picture is displayed on • If 10 minutes elapse after you set the POWER switch to

the screen.CAMERA or DEMO MODE is set to ON in the menu settings without a cassette and a “Memory Stick” inserted, your camcorder automatically starts the demonstration.

cInsert a cassette or a “Memory Stick” and the demonstration stops.

You can also cancel DEMO MODE. (p. 183)

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Troubleshooting

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