Sony TTR1 manual Troubleshooting, Try this

Troubleshooting

Your SIRIUSXM TTR1 Radio has been designed and built to be trouble-free but if you experience a problem, here’s some troubleshooting hints..

You can also call SIRIUS Customer Care at 800-869-5964.. or XM Customer Care at 800-967-2346..

If you see this on the screen:

Try this:

Connecting

Buffering

Updating

•The Radio is attempting to connect to the SIRIUSXM Internet Radio service.. If this message is displayed more than one minute, make sure your network is connected to the Internet..

To verify that you have an Internet connection, refer to “To force the Radio to check for a software update:” on page 62 and follow the procedure.. If you get the message Software up to date, or New version available, then the Radio is connected to the Internet.. If you get the message, Login failed, then you don’t have an Internet connection.. Check with your network administrator for Internet connectivity on your network..

•Turn your Radio Off and On again..

•The Radio is loading the channel information.. If this message is displayed for more than one minute, make sure your connection to the Internet has not been interrupted.. See Connecting (previous troubleshooting item) and verify your Internet connection..

•Turn your Radio Off and On again..

•Your Radio is installing a software update.. Do not turn the Radio off.. Allow the software update

complete..

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