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Sony VGX-XL Troubleshooting, ❑Display (page 123), ❑Computer (page 110), ❑Printing (page 127), ❑Speakers (page 129), ❑Keyboard (page 130), ❑Touch Pad (page 131)

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Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link.

❑Computer (page 110)❑System Security (page 115)❑Networking (page 116)❑Optical Discs (page 119)❑Display (page 123)❑Printing (page 127)❑Microphone (page 128)❑Speakers (page 129)❑Keyboard (page 130)❑Touch Pad (page 131)❑Floppy Disks (page 132)❑Audio/Video (page 133)❑Memory Stick Media (page 134)❑Peripherals (page 135)

Contents

V G X - X L s e r i e s n 2 N Contents About the Indicator Lights Connecting a Display (TV) Shutting Down Your Computer Safely n 3 N n 4 N Before Use Notice Documentation Printed Documentation A Setting Up Poster Troubleshooting Guide Recovery Guide GUARANTEE My Club VAIO ❑Access to Help & Training. This is the portal of VAIO Help and Support Center ❑Accessories ❑Software ❑Wallpapers Windows Help and Support Windows Help and Support Further Sources Getting Started Locating Controls and Ports Back About the Indicator Lights Connecting a Display (TV) To connect an HDMI-compatibleTV To change the sound output device Connecting the Power Cord To connect the power cord n 18 N Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 22 N n 23 N n 24 N Before you use the keyboard To connect the wireless keyboard n 26 N Using the Touch Pad To disable/enable the touch pad Using the Optical Disc Drive To insert a disc To remove a disc n 31 N Reading and Writing Optical Discs n 32 N n 33 N Notes on writing data to a disc Click to DVD Roxio Easy Media Creator n 35 N Notes on playing discs ❑Close all open applications before playing a DVD movie ❑Deactivate the screen saver and exit anti-virussoftware before playing a disc ❑Do not switch to power saving modes while your computer is playing a DVD To play an audio CD To copy files to a disc To play a DVD Using the TV Function To connect your computer to terrestrial or cable TV services Using the Remote Commander n 40 N n 41 N n 42 N Controlling your TV volume with the supplied remote commander To insert batteries n 44 N 3Insert the supplied two AA batteries into the remote commander n 45 N Setting up Windows Media Center Custom setup Optional Setup Configure tuners TV signal Using the Memory Stick Media To insert a Memory Stick media To view the contents of the Memory Stick media To format a Memory Stick media Close To remove a Memory Stick media Using Other Memory Cards n 53 N To insert a memory card To remove a memory card Using the Internet Using Wireless LAN (WLAN) n 58 N To connect the WLAN antenna n 60 N Communicating without an Access Point (Ad-hoc) To communicate without an access point (ad-hoc) n 63 N Communicating with an Access Point (Infrastructure) The access point will select which channel to use on an infrastructure network To connect to a wireless network To disconnect from a wireless network Stopping Wireless LAN Communications Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To connect a USB mouse To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) n 74 N Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Modes To activate Sleep mode To return to Normal mode To change the Sleep mode settings Upgrading Your VAIO Computer Before Upgrading Your Computer Opening and Closing the Computer To remove the top panel n 85 N To replace the top panel Adding and Removing Memory Page To change or add a memory module Page n 91 N 11Replace the graphic card, connect the cable, and tighten the screw 12Replace the top panel See Closing the Computer (page 86) for the detailed instructions To view the amount of memory Installing the Hard Disk Drive n 94 N To install an additional hard disk drive n 96 N n 97 N 8Connect the power cables to the preinstalled and new hard disk drives 9Connect the SATA cables to the hard disk drives as follows: Page To identify the additional hard disk space Precautions On Using the Power Source On Handling Your Computer Page On Handling Floppy Disks On Handling Discs Page On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Troubleshooting Computer What should I do if a BIOS error appears when I turn on my computer System Time Load Setup Defaults Load Setup Defaults (Y/N) Save configuration changes and exit now What should I do if power indicator lights but my display stays blank ❑Make sure the proper input for your display (TV, DVI-Dmonitor) is selected ❑Make sure your display (TV, DVI-Dmonitor) is turned on ❑If your display is still blank, follow these steps: What should I do if my computer or software stops responding To restore your computer to normal operating stability What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the BIOS password Why does it take time before my computer starts System Security To download and install the latest security update Networking Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key Optical Discs What should I do if I cannot play a CD or DVD properly on my computer Ctrl+Alt+Delete Open Volume Mixer 1Click Start and Control Panel 2Click System and Maintenance Driver Driver Details WinDVD BD for VAIO 2Click Additional Options 3Click NVIDIA Control Panel What should I do if I cannot write data to CD media What should I do if I cannot write data to DVD media Display 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Click Video & Television What should I do if my TV shows distorted images What should I do if my TV does not show a clear view of the Windows desktop (page 124) How do I run Windows Aero 3Select Windows Aero from the Color scheme options on the Appearance tab Printing Microphone Speakers Keyboard Touch Pad Floppy Disks Audio/Video Memory Stick Media Peripherals Support Options Sony Support Information e-Support Can I submit my questions at any time Is there a cost involved for using e-Support How do I know when the e-SupportTeam has handled my query/case Trademarks