Sony VPL-PX15 Troubleshooting, Power, Image, Sound

Troubleshooting

Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following guide. If the problem still persists, consult with qualified Sony personnel.

Power

Symptom	Cause	Remedy
The power is not turned on.	The power has been turned off and on	Wait for about 90 seconds before turning on the
	with the I / 1 key at too short an interval.	power (see page 25 (GB)).
	The lamp cover is detached.	Close the lamp cover securely (see page 37 (GB)).
	The air filter cover is detached.	Close the air filter cover securely (see page 38 (GB)).

Image

Symptom	Cause	Remedy
No picture.	A cable is disconnected or not connected	Check that the proper connections have been
	properly.	made (see pages 18 (GB) to 23 (GB)).
	The input selection is incorrect.	Select the input source correctly using the INPUT
		key (see page 24 (GB)).
	The picture is cut off.	Press the PIC MUTING key on the VPL-PX15/
		PX10 Remote Commander to release the muting
		function (see page 14 (GB)).
	The computer signal is not set to output	Set the computer signal to output to an external
	to an external monitor.	monitor (see page 18 (GB)).
	The computer signal is set to output to	Set the computer signal to output only to an
	both the LCD of the computer and an	external monitor (see page 18 (GB)).
	external monitor.
The picture is noisy.	Noise may appear on the background	Change the desktop pattern on the connected
	depending on the combination of the	computer.
	numbers of dot input from the connector
	and numbers of pixels on the LCD panel.
On-screen display does not	STATUS in the SET SETTING menu has	Set STATUS in the SET SETTING menu to ON
appear.	been set to OFF.	(see page 32 (GB)).
The picture from INPUT B is	There is something wrong with the	Set INPUT-B FUNC. in the INSTALL SETTING
frozen. (VPL-PX15 only)	network software.	menu to OFF, then set it to ON again (see page
		33 (GB)).
The color balance of the video	The color system of the input signal is	Set COLOR SYS in the PICTURE CTRL menu to
picture is not correct.	not set correctly.	match the color system of the input signal (see
		page 29 (GB)).

Sound

Symptom	Cause	Remedy
No Sound.	A cable is disconnected or not connected	Check that the proper connections have been
	properly.	made (see pages 18 (GB) to 23 (GB)).
	The sound is cut off.	Press the AUDIO MUTING key on the VPL-PX15/
		PX10 Remote Commander to release the muting
		function (see page 14 (GB)).
When inputting sound through	Monaural sound is being input through	Input stereo sound.
the AUDIO jack, sound comes	the AUDIO jack.
through one channel only.

39 (GB)