User support

Access user support directly in your phone through the Help application. For example, you can open a User guide with instructions on how to use your phone. You can also get troubleshooting and other help from the Sony Mobile support zone, and from the Sony Mobile Customer support service.

Help application features:

User guide in the phone – read and search information on how to use your phone.

Educate yourself – read tips and tricks, get the latest news, and watch how-to videos.

Email support – send an email to our support team.

Support zone – visit to get comprehensive support for your phone.

Troubleshooting – find common problems and error messages at the end of our User guides and on the support zone.

Customer support – if all else fails. The relevant support numbers are listed in the supplied Important information leaflet.

An extended User guide is also available at

To access the Help application

1From your Application screen, find and tap .

2Find and tap the required support item.


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