Windows® 2000

Error 619: The

An ISDN mode (V110 or V120) has been selected when creating a

port is

connection, but is not supported by the network.

disconnected

Select Analogue mode when creating the connection in the

during dial-up.

Connection Wizard.

 

 

Error 691:

The domain name entry is incorrect.

Access denied,

Correct the domain name entry or delete if not required.

user name and

 

password

 

incorrect on the

 

domain during

 

dial-up.

 

 

 

Error 718: The

This error indicates a PPP conversation started, but it was

card was unable

terminated because the remote server did not respond within an

to dial during

appropriate time. This can be caused by poor line quality or a

dial-up.

problem with the server (ISP). This error can occur when your

 

modem has connected to the ISP and has sent a username and

 

password, but there is no response from the server.

 

Wait a few minutes and try again.

 

 

All Windows® Operating Systems

Error 734: The PPP link

The APN entry is incorrect, the signal is weak or the

control protocol was

connection is lost whilst dialing.

terminated during dial-up.

If you are experiencing problems contact your network

 

operator and check the APN.

 

 

Error 678: Computer you

Either: Service is not supported by SIM (usually for CSD)

are dialing is not

or the computer is not answering.

responding during dial-up.

Check SIM settings with your service provider if necessary.

 

Make sure that the server you are dialing is OK.

 

If you are unsure which speed to choose from the Speed

 

tab, start with Analogue 9600, and check to see if it works.

 

Once your connection works on Analog, you can try the

 

V110/V120 settings to see if faster speeds are available.

 

V110/V120 also connects faster than analog. When

 

roaming you may need to repeat this procedure to adapt

 

your settings to the capability of the local network operator.

 

 

Connection Failed or

No specific reason for failure is available. Wait a few

Activation Failed. Please

minutes and try again. If you continue to get this error

contact your Service

check your connection settings or call your service provider

Provider.

for help.

 

 

Connection Failed. Invalid

The APN entry is incorrect, the signal is weak or the

APN. Please check and

connection is lost whilst dialing. If you are experiencing

enter the APN again.

problems contact your network operator and check the

 

APN.

 

 

84Troubleshooting