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Problems to connect to a PC or another device

Cannot establish

• Make sure that the devices are correctly paired.

See ‘Connection via Bluetooth wireless

Not possible to establish connection using cable

Cannot transfer pictures

Cannot transfer items with Bluetooth wireless technology

Make sure that the SyncStation and cable is correctly connected to the PC.

Make sure that the correct COM port on the PC is enabled. Right-click the P910i link symbol in the PC taskbar, and select Properties. Select the USB COM port.

Make sure the device lock is not active.

Uninstall Sony Ericsson PC Suite. Connect the SyncStation with the P910i to the PC. Reinstall Sony Ericsson PC Suite, following the installation procedure carefully.

Check for Sony Ericsson PC Suite updates on www.SonyEricsson.com/support. If you find a new version of the program, download it and install this instead of the old one.

Place the P910i in the SyncStation. In the PC, open My P910i and browse through the P910i file system to find the picture.

Make sure that Bluetooth wireless technology is activated.

Make sure that the devices are in range with each other. Maximum range is 10 metres.

connection with

aBluetooth wireless technology handset or handsfree

Cannot find PC software for downloading

Cannot use my P910i as a modem

technology’ on page 136.

• Make sure that the handset or handsfree is

charged.

• Make sure that the devices are in range with each

other.

• You can find PC software on

www.SonyEricsson.com/support and also on

local sites.

• First ask your service provider to enable your

data connection.

• Then connect your P910i to your PC with cable,

Bluetooth technology, or infrared. See “Using

your P910i as a modem” on page 174,

“Connecting to other devices” on page 134, and

Knowledge base on

www.SonyEricsson.com/support

Troubleshooting 181