I cannot use SMS/text messages on my phone

Possible cause: Settings are missing or incorrect.

Solution: Contact your network operator to find out the correct SMS service center setting

%35 Text messaging (SMS).

I cannot use MMS/picture messages on my phone

Possible cause: Your subscription does not include data capability.

Solution: Please contact your network operator.

Possible cause: Settings are missing or incorrect.

Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose “Phone setup – MMS” under Software and setup and follow the instructions % 61 Settings.

I cannot use the Internet Possible cause: Your subscription does not include data capability.

Solution: Please contact your network operator.

Possible cause: Internet settings are missing or incorrect.

Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose “Phone setup – WAP” under Software and setup and follow the instructions % 61 Settings.

The phone cannot be detected by other users via Bluetooth

Possible cause: You have not turned Bluetooth on.

Solution: Make sure that Bluetooth is turned on and that your phone is visible to other users % 67 To show or hide your phone.

I cannot synchronize or transfer data between my phone and my computer, when using the included USB cable

Possible cause: The cable has not been properly detected and installed on your computer.

The software that came with your phone has not been properly installed on the computer.

80Troubleshooting

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