TROUBLESHOOTING TIPS

CALLER ID

PROBLEM

SOLUTION

No Display

• Try replacing the battery.

 

• If you are using AC power, make sure that the

 

unit is connected to a non-switched electrical

 

outlet. Disconnect the unit from the plug and plug

 

it in again.

Data Error Message

• The unit displays this message if it detects

 

anything other than valid Caller ID information

 

during the silent period after the first ring. This

 

message indicates either the presence of noises

 

on the line, or that an invalid message has been

 

sent from the telephone company.

CALL WAITING

PROBLEM

You hear call waiting tone but number does not appear in display.

SOLUTION

You must subscribe to Call Waiting for this feature to work.

Even if you have subscribed to both Call Waiting and Caller ID, you must call your phone company and tell them to integrate your Call Waiting and Caller ID services.

TELEPHONE

PROBLEM

SOLUTION

No dial tone

• Check installation:

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Southwestern Bell 2-9773 manual Troubleshooting Tips, Caller ID, Call Waiting, Telephone