Removing the USB Modem | Troubleshooting | |
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Modem
1.Disconnect from the Sprint SmartView software if it is running.
2.Remove the USB modem from your computer’s USB slot by gripping both sides of the USB modem and pulling straight out.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
Logging on to your account at www.sprint.com.
Calling us
Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also call Sprint Customer Service (see above).
1.Ensure that the Sprint SmartView software has been successfully installed on your computer.
2.Ensure that your USB modem has been activated.
3.Ensure that the USB modem is fully plugged into the USB slot.
4.Ensure that the LED light is on; otherwise connect and then reconnect the USB modem.
Using Your
