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7. Preventing and Clearing Paper Jams

7-1. Preventing Paper Jams

The paper should not be touched during ejection and before it is cut.
Pressing or pulling the paper during ejection may cause a paper jam, paper cutting
failure or line feed failure.

7-2. Removing Paper Jam

If a paper jam occurs, clear it as described below.
(1)Set the power switch to off to turn off power to the printer.
(2)Pull the lever toward you to open the printer cover.
(3)Remove the jammed paper.
Note: Take care not to damage the printer when removing the jammed paper.
Since it is easy to damage the thermal head in particular, take care not
to touch it.
(4)Position the roll paper straight and close the printer cover gently.
Note 1: Make sure that the paper is positioned straight. If the printer cover
is closed with the paper skewed, a paper jam may result.
Note 2: Lock the printer cover by pressing down on the sides. Do not try to
close it by pressing down on the center. The cover may not lock
properly.
(5)Set the power switch to on to turn on power to the printer. Make sure that the
ERROR LED is not lit.
Note: While the ERROR LED is lit, the printer will not accept any commands
such as the print command, so make sure that the printer cover is locked
properly.