19

Identify Error Conditions:

This error automatically cancels E errors by varying the status internally on the printer.

Error

LED

 

Cause

How to Recover

 

 

Power

 

Error

 

 

 

Printing Stops Because

Blink

 

OFF

Head Thermistor

Automatic Recovery

 

Detection of High

500msec

 

 

Temperature

when Head Thermistor

 

Temperature Head

 

 

 

Detected (When

Temperature Detected to

 

 

 

 

 

detected to be

Drop (When detected to be

 

 

 

 

over 60°C)

under 55°C)

 

This error cancels errors while maintaining the printer’s status, by executing a determined error recovery means.

Error

 

LED

Cause

How to Recover

 

 

 

 

 

 

 

 

Power

 

Error

 

 

 

NE Error

ON

 

Blink

Not enough paper

Replace the paper

 

 

 

2000msec

 

 

 

PE Error

ON

 

Blink

Paper Out Detection

1.

Open the cover and remove the paper in

 

 

 

500msec

 

the presenter and printer.

 

 

 

 

 

2.

Replace the paper.

 

 

 

 

 

3.

Manually setting of the paper

 

 

 

 

 

Set the paper and close the cover.

 

 

 

 

 

Error cancel SW input

 

 

 

 

 

Auto-loading of the Paper

 

 

 

 

 

Close the cover.

 

 

 

 

 

Insert paper into the printer’s paper supply

 

 

 

 

 

inlet.

 

 

 

 

 

Auto-loading starts.

 

 

 

 

 

4.

Cut paper.

 

 

 

 

 

5 Paper discharged to front of presenter

 

 

 

 

 

when presenter is connected.

Cover Open

ON

 

ON

Cover Detected to

1.

Remove paper in the presenter and in the

Error

 

 

 

be open

printer.

 

 

 

 

 

2.

Manually setting of the paper

 

 

 

 

 

Set the paper and close the cover.

 

 

 

 

 

Error cancel SW input

 

 

 

 

 

Auto-loading of the Paper Close the cover.

 

 

 

 

 

Insert paper into the printer’s paper supply

 

 

 

 

 

inlet.

 

 

 

 

 

Auto-loading starts.

 

 

 

 

 

3.

Cut paper.

 

 

 

 

 

4 Paper discharged to front of presenter

 

 

 

 

 

when presenter is connected.

Black Mark

ON

 

Blink

White detected over

Black mark paper size error

Error

 

 

500msec

400 mm long

Replace the Black Mark paper

 

 

 

 

 

Adjust sensitivity in the sensor

 

 

 

 

 

adjustment mode

 

 

 

 

 

 

 

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371 Date: 12/3/2007

Page 19
Image 19
Star Micronics TUP992, TUP942 manual Identify Error Conditions

TUP992, TUP942 specifications

The Star Micronics TUP992 is a state-of-the-art thermal printer designed specifically for use in retail and hospitality environments. Known for its reliability and efficiency, the TUP992 enhances the customer experience by delivering fast, high-quality printing of receipts, labels, and tickets.

One of the standout features of the TUP992 is its compact design. Measuring just a fraction of the size of traditional printers, this model can easily fit into tight spaces, making it an ideal choice for small retail counters or busy restaurants. Despite its small footprint, it does not compromise on performance. The printer boasts a rapid print speed of up to 220 mm per second, enabling businesses to minimize wait times during peak hours.

The TUP992 employs advanced thermal printing technology, which eliminates the need for ink or toner. This not only reduces operational costs but also simplifies maintenance. The printer uses direct thermal printing, which utilizes heat-sensitive paper that produces clear, crisp printouts with sharp text and graphics. This technology ensures that receipts and labels are legible and professional-looking, enhancing brand perception.

In terms of connectivity, the TUP992 is designed to integrate seamlessly with various point-of-sale (POS) systems. It offers multiple interface options including USB, Serial, and Ethernet, providing versatility for different business needs. This adaptability makes the TUP992 suitable for diverse operating environments, from cafés to retail stores.

Additionally, the TUP992 features an intuitive user interface, complete with LED indicators for easy status monitoring. The printer is designed with user-friendly loading mechanisms, allowing for quick and efficient paper changes. This ease of use minimizes downtime and enhances operational efficiency.

The TUP992 also supports various print widths and media types, making it a versatile solution for a range of applications. Businesses can utilize this printer for generating not just receipts but tickets, labels, and even event passes. Its ability to handle different media types expands its functional capabilities beyond mere printing.

Furthermore, Star Micronics has incorporated energy-efficient technologies into the TUP992, reducing power consumption while maintaining high-performance levels. This eco-friendly approach aligns with modern sustainability practices, appealing to environmentally conscious businesses.

In conclusion, the Star Micronics TUP992 thermal printer stands out for its combination of compact design, high-speed printing, versatile connectivity, ease of use, and efficient power consumption. These features make it an invaluable asset for retailers and hospitality providers looking to enhance operational efficiency and customer satisfaction.