L F Troubleshooting G U I D E | Sub-Zero CT15G, CT36G, CT30G

W O L F TROUBLESHOOTING G U I D E

P R O B L E M	P O S S I B L E S O L U T I O N

Burner flame does not	Reposition the burner cap of the stacked sealed burner assembly
burn evenly	as described on page 11.

Food boils or burns in one area of the pan and not the other

Placement of pan on the grate is not centered above the burner.

Pan material does not conduct heat evenly.

Base of pan is warped and does not rest flat on the grate or handle of pan is too heavy and tips pan toward handle.

Countertop or cooktop cabinet is not level.

Burner fails to ignite	Ceramic igniter is damp from a spillover or spray cleaner. Allow
	ceramic to dry out completely.
	Burner head ports are blocked. Use a straightened, metal paper
	clip to open the blockage.
	If a GFCI circuit is used, check to see if it has been tripped.

Burners extinguish them- selves when using more than one large roaster or griddle simultaneously

Good gas combustion requires the correct amount of airflow to maintain the flame. Using two oversize pans simultaneously restricts air movement.

Food boils out of the pan and overflows into the burner pan

Heat setting is too high or pan size is too small for its contents.

Water temperature is colder than usual.

Cover pan for most efficient use of the high setting.

Diameter of pan is too large or base of pan is warped.

Food cooks too slowly	Too much food is added at one time; reduce amount of food and
when sautéing	sauté in batches.
	Size of food pieces is too large or temperature of food is colder
	than usual.
	Pan does not conduct heat evenly.

Simmer setting does not	Delicate foods may need a lower simmer setting so that scorching
maintain constant surface	does not occur.
bubbles