Sun Microsystems B2B

SunB2B Partner’s User Guide v 2

4.2 Service Level Agreement

4.3 Emergency Contact

5. PERFORMANCE ENHANCEMENT GUIDE

5.1 Preferred Browser Settings

5.2 Hints on using SunB2B Webfront

5.3 Frequently Asked Questions

6. TROUBLESHOOTING

7. APPENDIX

7.1 Guide to Log Issue via ASP's Web Site

Contents

Main Page 1. INTRODUCTION 2. SYSTEM OVERVIEW 3. FUNCTIONALITY 3.1 Launching the Sun B2B Webfront 3.2 User Registration 3.3 Deactivation and Reactivation of Users Page SunB2B Partners User Guide v 7 1. Login through Sun B2B Webfront Business Rules: 3.4 Password Administration Page SunB2B Partners User Guide v 10 2. Web user forget his/her password Business Rules: SunB2B Partners User Guide v 11 3. Change of user password Business Rules: 3.5 Purchasing Order Generation Page Page Each product/part has corresponding buttons: Page Page Page Page Page Page Page Page Page Page Page Page Page 3.6 View Purchase Order History 3.7 Order Cancellation Page Page 3.8 Order Deletion 3.9 Other functions 4. SUPPORT 4.1 Support Procedure 4.2 Service Level Agreement 4.3 Emergency Contact 5. PERFORMANCE ENHANCEMENT GUIDE 5.1 Preferred Browser Settings Page Page Please Refrain Resize Netscape refresh/reload even when you resize it. Table Summary for Netscape 5.2 Hints on using SunB2B Webfront 5.3 Frequently Asked Questions Page 6. TROUBLESHOOTING 7. APPENDIX 7.1 Guide to Log Issue via ASP's Web Site