Troubleshooting guide, Problem, Possible cause, What to do

Troubleshooting guide

Problem	Possible cause	What to do
No coffee is released into	No water in the base.	Fill the base with water
the upper caffé chamber.
	Upper caffé chamber filter	Clean using warm soapy
	may be blocked.	water and a fine bristled
		brush and if necessary clean
		using a pin.
	The filter is blocked as the	Ensure you are using a
	coffee grounds are too fine or	medium-fine grind of coffee
	tamped down too hard.	and do not compact/tamp
		the coffee grinds so firmly.
	The filter is blocked.	Empty out the filter and
		clean with a bristled brush
		under water to remove any
		coffee granules blocking
		the filter holes. If necessary
		clean using a pin.
The coffee takes a long	Coffee grounds are too fine	Ensure you are using a
time to flow into the upper	or tamped down too hard.	medium-fine grind of coffee
caffé chamber.		and do not compact/tamp
		the coffee grinds so firmly.
	The filter is blocked.	Empty out the filter and
		clean with a bristled brush
		under water to remove any
		coffee granules blocking
		the filter holes. If necessary
		clean using a pin.
	Upper caffé chamber filter	Clean using warm soapy
	may be blocked.	water and a fine bristled
		brush and if necessary clean
		using a pin.
Coffee leaks from between	The rubber seal is worn or	Contact a Sunbeam Service
the upper caffé chamber	damaged.	Centre.
and the base of the
Sunbeam Café Moka.
	Upper caffé chamber filter	Clean using warm soapy
	may be blocked.	water and a fine bristled
		brush and if necessary clean
		using a pin.