TROUBLESHOOTING / ERROR CODES
PROBLEM | CHECK POINTS | |
|
| |
Unit is plugged in | Is cooktop firmly plugged into a correct | |
but power indicator | outlet? | |
does not come on | Was there a power shortage? | |
Power indicator is | Please contact Sunpentown | |
lit but not heating | ||
| ||
Error code: E2 | Unstable voltage detected, please wait until | |
voltage returns to normal. | ||
| ||
Error code: E4 | Blown fuse, please contact Sunpentown. | |
|
| |
| Internal temperature is too high. Please | |
Error code: E5 | check if fan is running; if ambient | |
temperature is high; or if air inlet or outlet is | ||
| ||
| blocked. | |
| Check if unit reached set timer. | |
Unit suddenly stops | Unit has been operating and idle for 2 hours. | |
Safety feature automatically shuts unit off | ||
heating during | ||
after 2 hours with no setting changes. | ||
normal operation | ||
Is the Display indicating any of the above | ||
| ||
| error code? |
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and
(2)this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a consumer ISM equipment, pursuant to Part 18 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Your Guarantee
If this product is found to be faulty as a result of faulty materials or workmanship within one year from date of purchase, it will be repaired free of charge.
This guarantee is subject to the following terms:
∙Sunpentown must be notified of the fault.
∙Proof of purchase must be presented to Sunpentown’s nominated representative.
∙The warranty will be void if the product if modified, misused or repaired by an unauthorized person.
∙The warranty after repair will not be extended beyond the original
∙All replacement parts will be new or reconditioned.
∙Parts, which are replaced, become the property of Sunpentown.
∙The warranty applies for the use of the product in the USA only.
What is NOT COVERED:
∙Warranty does not include freight charges.
∙Incidental or consequential damage caused by possible defects with this product.
∙Damage to product caused by improper power supply voltage, accident, fire, floods or acts of nature.
∙Failure of product resulting from unauthorized modifications to the product.
∙Improper installation or failure to perform the necessary maintenance.
This GUARANTEE is in addition to your Statutory Rights
SUNPENTOWN INTERNATIONAL INC.
service@sunpentown.com
www.sunpentown.com
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