Chapter 3: Troubleshooting
2.BIOS upgrades can be downloaded from our website at (http://www.supermicro. com/support/bios/).
Note: Not all BIOS can be flashed. Some cannot be flashed; it depends on the modifications to the boot block code.
3.If you've followed the instructions above to troubleshoot your system, and still cannot resolve the problem, then contact Supermicro's technical support and provide them with the following information:
•Motherboard model and PCB revision number
•BIOS release date/version (this can be seen on the initial display when your system first boots up)
•System configuration
An example of a Technical Support form is on our website at (http://www.
supermicro.com/support/contact.cfm).
4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by
2, or by fax at
3-3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The
Question: Does the
Answer: No. With Xeon 3400 processor series, memory type has to be either ECC UDIMM or ECC RDIMM. Please refer to our “tested memory list” in our motherboard website. For memory usage guidelines, please check Chapter 2 of this manual.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS files are located on our web site at http://www.supermicro.com/support/bios/. Please check our BIOS warning message and the information on how to update your BIOS on our
