Chapter 3: Troubleshooting
3-5 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. (For faster service, you may also obtain RMA authorizations online (http://www.supermicro. com/support/rma/). When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or
This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.
During the warranty period, contact your distributor first for any product prob- lems.
