Swann SW231-WCH, SW231-WDC, SW231-WOY, SW233-W2B, SW231-WCX, SW233-W2Y Troubleshooting Guide

Models: SW231-WDC

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Troubleshooting Guide

Troubleshooting Guide

Problem: I can’t see the camera or receiver on my TV.

Solution: Ensure the camera and receiver are plugged in and the TV or VCR is tuned to the correct input channel as described on Page 6.

Problem: All I can see at night is a white image.

Solution: The camera’s infrared LEDs shine invisible light that reflects off surfaces such as glass causing white light. Place the camera on the other side of windows or place lens of camera flush against the window to try to improve the night vision or place the camera in a well lit area.

Problem: I keep getting interference in my home or business.

Solution: The Wireless OutdoorCam operates on the 2.4GHz frequency like many devices such as wireless routers, cordless phones, microwaves. If possible keep the cameras and receivers away from these devices.

Problem: Motion detection on my DVR keeps recording interference from my cameras.

Solution: Analog cameras such as the Wireless OutdoorCam are not recommended for use with DVRs due to potential interference from other devices. We recommend using wired cameras or the ADW-300 Digital Wireless (SW233-ADW) camera that does not suffer from interference.

Problem: The picture keeps changing from one camera to the next.

Solution: The receiver is in Loop Mode. On the receiver move the ‘L’ switch up to the Off position.

Problem: I only see 1 or 2 of my cameras when I press the Set button.

Solution: Channels on the receiver are turned off. Move the switches down to the ON position to activate all cameras.

Problem: When I try to power the camera with a battery the image stops transmitting after only a couple of hours.

Solution: This camera requires a constant supply of power to operate. Batter- ies can be used for temporary testing, placement purposes but mains power is recommended for a long term solution.

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Swann SW231-WCH, SW231-WDC, SW231-WOY, SW233-W2B, SW231-WCX, SW233-W2Y, SW233-W3Y operating instructions Troubleshooting Guide