Sylvania 6719DES owner manual Closed Caption Problem Possible Remedy

PROBLEM	CORRECTIVE ACTION
Picture OK, Sound Poor	• Try a new channel, if OK, then possible station trouble.
	• Check for local interference.
Timer recording is not possible	• Make sure the timer recording is set correctly.
	• Make sure the power is off.
	• Make sure the TV/VCR/DVD clock is set correctly.
Cannot go into Record mode	• Make sure the tape has an erase-prevention tab. If need, cover the
	• hole with plastic tape.
Playback picture is partially noisy	• Adjust tracking control for a better picture using the CHANNEL
	• button K or L on the TV/VCR/DVD.
No picture but the audio is OK in	• Head cleaning may be necessary. Refer to “AUTO HEAD
playback	• CLEANING” on page 50.
No operation by infrared Remote	• Make sure the AC cord is connected to an AC outlet.
Control	• Check batteries in remote control.
Video or color fades in and out	• You can not copy a copyrighted video tape. You are experiencing
when making a copy of a video tape	• copy guard protection.
Different color marks on screen	• Magnetism from nearby appliances and geomagnetism might affect
	the color of the TV picture. Move the TV/VCR/DVD away from the
	appliances, the TV/VCR/DVD can repair itself automatically. If you
	want to repair immediately, unplug the power cord, then plug it in
	again 30 minutes later or so.

CLOSED CAPTION PROBLEM	POSSIBLE REMEDY
My TV/VCR/DVD is showing	• You are watching a live broadcast and spelling errors made by the
captions that are misspelled.	• closed captioning production company may pass through uncorrected.
	• A prerecorded program will not show any misspelled words because
	• of the normal time available for editing the captions.
My TV/VCR/DVD will not show	• Captions that are delayed a few seconds behind the actual
the text dialogue in its entirety or	are common for live broadcast. Most captioning production
there is a delay of what is being	• companies can display a dialogue to a maximum of 220 words
said.	• per minute. If a dialogue exceeds that rate, selective editing is used
	• to insure that the captions remain up-to-date with the current
	• TV screen dialogue.
My captions are scrambled with	• Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen.	• may cause scrambled or incomplete captions to appear.
My program guide listed a TV show	• Broadcasters may at times use a time compression process to speed
as being closed captioned but none	• up the actual program so that additional advertising time can be
of the captions were displayed.	• given. Since the decoder cannot read the compressed information,
	• captions will be lost.
My prerecorded video tape does not	• The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box	• company accidentally left out the captioning signals during the
mentions it being closed captioned.	• copying process.
My TV screen shows a black box	• You are in the TEXT mode. Select CAPTION mode to CAPTION
on certain channels.	• [OFF].

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