TROUBLESHOOTING GUIDE

If the TV/VCR/DVD does not perform properly when operated as instructed in this Owner’s Manual, check the TV/VCR/DVD, consulting the following checklist.

PROBLEM

CORRECTIVE ACTION

No power

Make sure the power plug is connected to an AC outlet.

 

Make sure the power is turned on.

The TV/VCR/DVD does not

Check if the power plug is connected to an AC outlet.

respond to the remote control

Check the batteries in the remote control.

 

Aim the remote control directly at the remote sensor. If necessary,

 

remove all the obstacles between the sensor and the remote.

 

You have to be within 23 feet of the TV/VCR/DVD.

 

Check if the correct mode is selected. If not switch the mode by

 

pressing the SELECT button on the remote control,whichever you need.

TV/VCR Mode

Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked possibilities. Before arranging for service, check these items. It could save your time and money.

PROBLEM

CORRECTIVE ACTION

 

No picture and sound

Make sure the AC cord is connected to an AC outlet.

 

 

Check antenna connection.

 

 

Press the SELECT button on the remote control to select TV mode.

 

Then try other TV feature.

 

 

Let the TV/VCR/DVD program its tuner memory.

 

No picture or poor picture on

Adjust direction or replace antenna.

 

TV/VCR/DVD

Adjust picture controls.

 

No sound or poor sound

Adjust volume control on remote control or main unit.

 

 

Press the MUTE button to restore sound.

 

Bars On Screen

If outside antenna is being used, check for broken wire.

 

 

Check for local interference.

 

Picture Distorted or Blurred

Try a new channel, if OK, then possible station trouble.

 

 

If outside antenna is being used, check for broken wire.

 

Picture Rolls Vertically

Try a new channel, if OK, then possible station trouble.

 

Lines or Streaks in Picture

If outside antenna is being used, check for broken wire.

 

 

Check for local interference.

 

No Color

Try a new channel, if OK, then possible station trouble.

 

 

Is antenna connected to terminal on the back of the set?

 

 

If outside antenna is being used, check for broken wire.

 

 

Adjust COLOR control.

 

Poor Reception on Some Channels

Try a new channel, if OK, then possible station trouble.

 

Ghosts in Picture

Is antenna connected to terminal on the back of the set?

 

 

If outside antenna is being used, check for broken wire.

 

 

Check for local interference.

 

Weak Picture

Try a new channel, if OK, then possible station trouble.

 

 

Is antenna connected to terminal on the back of the set?

 

 

If outside antenna is being used, check for broken wire.

 

 

Adjust CONTRAST & BRIGHT control.

 

Sound OK, Picture Poor

Try a new channel, if OK, then possible station trouble.

 

 

Is antenna connected to terminal on the back of the set?

 

 

If outside antenna is being used, check for broken wire.

 

 

Check for local interference.

 

 

Adjust CONTRAST & BRIGHT control.

 

 

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Sylvania 6719DES owner manual Troubleshooting Guide, Problem Corrective Action