Symantec 21197367 manual Downloading the Norton Bootable Recovery Tool Wizard, Click Start Scan

28Responding to emergencies

Downloading the Norton Bootable Recovery Tool Wizard

To use the Norton Bootable Recovery Tool

1Insert the recovery media and start your computer from the recovery media.

The recovery media can be a Norton Bootable Recovery Tool CD, DVD, USB key, or the product CD.

2Read the Norton License Agreement, type your product key, and then click I Agree.

If you use a non-QWERTY keyboard, use the Virtual Keyboard option to enter your product key.

3In the Norton Bootable Recovery Tool window, click Norton Advanced Recovery Scan.

4Click Start Scan.

5After the scan is complete, remove the recovery media from the drive or USB port, and restart your computer.

Downloading the Norton Bootable Recovery Tool Wizard

If your attempt to install a Norton product fails, you can download the Norton Bootable Recovery Tool Wizard. This easy-to-use wizard helps you create Norton Bootable Recovery Tool on a CD, DVD, or USB key. You can use Norton Bootable Recovery Tool to scan your computer and remove any security threats that prevent successful installation.

It is recommended that you download and install Norton Bootable Recovery Tool Wizard on a computer that does not have any security threats and create Norton Bootable Recovery Tool. If you create Norton Bootable Recovery Tool on an infected computer, there is a chance that the recovery CD, DVD, or USB key might get infected.