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Talkswitch
CT.TS005.002501.UK manual Start Guide, Release, C T .T S 0 0 5 . 0 0 2 5 0 1 . U K
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CT.TS005.002501.UK
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Troubleshooting
Set up an Auto Attendant
Adjust Sequence
Localization Setting
Power up TalkSwitch
Networking Talkswitch On A Lan
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T A L K S W I T C H D O C U M E N T AT I O N
START GUIDE
RELEASE 3.24
C T .T S 0 0 5 . 0 0 2 5 0 1 . U K
A N S W E R S W I T H I N T E L L I G E N C E
®
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Contents
RELEASE
START GUIDE
T A L K S W I T C H D O C U M E N T AT I O N
A N S W E R S W I T H I N T E L L I G E N C E
Troubleshooting
Where to go for further information
Contacting TalkSwitch Technical Support
INTRODUCTION
Check your premises telephone wiring
Check package contents
BEFORE YOU BEGIN
Ensure that you have the minimum system requirements
H T T P / / G L O B A L . T A L K S W I T C H . C O M
STEP 1 - INSTALL THE TALKSWITCH SOFTWARE
Power up TalkSwitch
STEP 2 - CONNECT TALKSWITCH TO YOUR PC OR NETWORK
Connection Options
T A L K S W I T C H S T A R T G U I D E U K & I R E L A N D
Localization Setting
STEP 3 - OPEN THE TALKSWITCH CONFIGURATION SOFTWARE
Users in Ireland should set the localization setting to Ireland
LAN connection
Set up an Auto Attendant
STEP 4 - CONFIGURE AN AUTOMATED ATTENDANT
X Y Z
T A L K S W I T C H S T A R T G U I D E U K & I R E L A N D
Set Auto Attendant to answer all incoming calls
STEP 5 - CONFIGURE INCOMING TELEPHONE LINES
H T T P / / G L O B A L . T A L K S W I T C H . C O M
Set certain extensions to ring or direct calls to voicemail
Adjust Sequence
Option
Adjust Sequence
STEP 7 - CONNECT TELEPHONES AND PERIPHERALS
STEP 6 - SAVE SETTINGS TO TALKSWITCH
Connect incoming external telephone lines
Single line connection 1 incoming phone line per wall phone jack
Connect an audio source optional
Connect telephones and fax machines to TalkSwitch
Connect to a Public Address PA System optional
2448
STEP 8 - AUTO ATTENDANT AND VOICEMAIL GREETINGS
Set up and record voicemail
What should an Auto Attendant say?
To load a pre-recorded Auto Attendant greeting
Connect TalkSwitch units
NETWORKING TALKSWITCH ON A LAN
Power up all TalkSwitch units
T A L K S W I T C H S T A R T G U I D E U K & I R E L A N D
Configuring the Networked Units
Changing TalkSwitch unit ID numbers
complete the configuration of your expanded TalkSwitch network
Unit ID
Configuring TalkSwitch 48 remotely
SETUP COMPLETE
Congratulations
What next
TalkSwitch. Copyright 2006. All Rights Reserved
TalkSwitch is a division of Centrepoint Technologies Inc
CT.TS005.002501.UK April