EVERY CALL COUNTS 1
INTRODUCTION

About this guide

This guide will help you plan and configure a TalkSwitch system to use VoIP
(Voice overIP) in order to:
Use IP phones as external IP extensions.
Set up a multi-location TalkSwitch VoIP network.
Subscribe to a VoIP service provider.

Where to go for further information

You can find additional documentation:
Within the TalkSwitch management software by clicking the Help icons.
By choosing Start > Programs > TalkSwitch 6.10 > Documentation.
On the TalkSwitch management software CD.

Documentation

In addition to this guide, the following documentation is available:
Adding IP Phones to TalkSwitch describes configuring IP extensions.
IP phone guides show how to use IP extensions.
Guides containing VoIP service provider configurations are available at
www.talkswitch.com/support (United States and Canada) or
http://global.talkswitch.com.
•The TalkSwitch Start Guide shows how to install and set up a TalkSwitch system.
•The TalkSwitch User Guide provides complete information about the
TalkSwitchsystem.
Help built into the TalkSwitch management software describes each window.

Contacting Technical Support

If you encounter difficulties wit h the installation or management of your
TalkSwitch system, consult the documentation. If you still have questions:
Contact your authorized TalkSwitch reseller.
If you purchased directly from TalkSwitch, e-mail support@talkswitch.com,
providing your company name and TalkSwitch product information.