EVERY CALL COUNTS 1
INTRODUCTIONAbout this guide
This guide will help you plan and configure a TalkSwitch system to use VoIP
(Voice overIP) in order to:
• Use IP phones as external IP extensions.
• Set up a multi-location TalkSwitch VoIP network.
• Subscribe to a VoIP service provider.
Where to go for further information
You can find additional documentation:
• Within the TalkSwitch management software by clicking the Help icons.
• By choosing Start > Programs > TalkSwitch 6.10 > Documentation.
• On the TalkSwitch management software CD.
Documentation
In addition to this guide, the following documentation is available:
•Adding IP Phones to TalkSwitch describes configuring IP extensions.
• IP phone guides show how to use IP extensions.
• Guides containing VoIP service provider configurations are available at
www.talkswitch.com/support (United States and Canada) or
http://global.talkswitch.com.
•The TalkSwitch Start Guide shows how to install and set up a TalkSwitch system.
•The TalkSwitch User Guide provides complete information about the
TalkSwitchsystem.
• Help built into the TalkSwitch management software describes each window.
Contacting Technical Support
If you encounter difficulties wit h the installation or management of your
TalkSwitch system, consult the documentation. If you still have questions:
• Contact your authorized TalkSwitch reseller.
• If you purchased directly from TalkSwitch, e-mail support@talkswitch.com,
providing your company name and TalkSwitch product information.