SETTING UP LINE HUNT GROUPS

IMPORTANT: Ensure at least one line hunt group uses telephone lines that can reach emergency services.

A line hunt group is a set of lines that are available for making an outbound call. It can use selected telephone lines, all VoIP lines associated with the TalkSwitch VoIP network, or all VoIP lines associated with a service provider VoIP network.

The configuration has nine different line hunt groups. If a VoIP-enabled TalkSwitch unit is present, line hunt group 88 uses the TalkSwitch VoIP network by default, and the other line hunt groups use telephone lines. You can modify these default settings as required. If you are using multiple service provider VoIP networks, set up a line hunt group for each service provider.

A local extension can be restricted to a set of line hunt groups in order to control access to VoIP networks. See Hunt group permissions in Chapter 2 of the TalkSwitch User Guide.

1. Select the Line Hunt Groups page.

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2.Select a line hunt group slot.

3.If necessary, select Activate Hunt Group. All line hunt groups are active by default.

4.Enter a Hunt Group name. The default name is Hunt Group.

5.Set Line type to TalkSwitch VoIP or SPn VoIP Service.

6.Select the overflow hunt group. Choices are no overflow and the other activated hunt groups. Ensure the overflow hunt group contains different lines than the original hunt group.

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V O I P N E T W O R K C O N F I G U R A T I O N G U I D E

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Talkswitch CT.TS005.002606 manual Set Line type to TalkSwitch VoIP or SPn VoIP Service