Talkswitch TS-100 Telephone Service Problems, Maintenance Information, Telephone Repair

Telephone Service Problems

If you have any problems with your telephone equipment service, determine if

the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone equipment.

Maintenance Information

Treat your telephone equipment with care for trouble-free performance. Avoid

dropping the handset. Carefully place the handset on-hook after use.

Avoid putting near heating appliances and devices that generate electrical noise (for example, motors and florescent lamps).

Clean your telephone equipment with a damp cloth. Stains may be removed with

a mild soap. Do not use liquid or aerosol detergents or cleaning agents.

Do not expose to direct sunlight or moisture

Retain the original package in case you need to ship it at a later date.

Telephone Repair

DONOTATTEMPTTOREPAIRTHISPRODUCTYOURSELF.CallWaitingCallerIDTelephones must be returned to your reseller for repair or replacement.

You can return your telephone to your reseller for repair or replacement in accordance with our LIMITED WARRANTY. If shipped, make sure you obtain a WRA number for proper authorization on the repairs.

Centrepoint Technologies warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY. If your telephone is returned for repair, include a copy of your sales receipt containing the date-of-purchase. DO NOT INCLUDETHEORIGINALSALESRECEIPT.

If date-of-purchase is not included, the factory date printed on the label on the bottom of your telephone will be used as the date-of-purchase. The factory date allows six months for distribution and sale of this product.

If you return your telephone for repair, the warranty period is not extended. The original date-of-purchase continues to apply to your warranty.

RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair, package it carefully, preferably in the original carton. Be sure to include your return address, a copy of the sales receipt showing date-of-purchase, and a note describing the problem you have with your Call Waiting Caller ID Telephone. Shipping must be prepaid. If the telephone is in warranty, it will be repaired or replaced, at our option, at no cost to you, and it will be returned shipping prepaid.

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