Talkswitch TS-600 manual Hanging UP a Call, Putting a Call on Hold, Call Waiting and Queued Calls

C A N C E L T R A N S F

H O L D

T S - 6 0 0 U S E R G U I D E

HANGING UP A CALL

1.You can hang up a phone call by pressing the G O O D BY E button or putting the handset back in the cradle.

PUTTING A CALL ON HOLD

1. You can put a call on hold by pressing the softkey. Once a call is on hold, you can hang up your phone without losing the call.

2.In order to get re-connected to a call that you previously put on hold, you must first lift the handset or press the S P E A K E R button, then press the

U N H O L D softkey. You will be reconnected to your previous call.

Note: A call that was put on hold at a specific extension can only be retrieved from the same extension. In order to be able to re-connect to the call from a different extension, you would need to use the call PARK and UNPARK functions.

CALL WAITING AND QUEUED CALLS

When on a call, it is possible to receive another call if your extension is config- ured for call waiting as the chosen action in the busy call handling option of the TalkSwitch. It is also possible to automatically queue incoming calls to your extension or ring group.

If you receive a call waiting or queued call notification while on a call, you can answer the call waiting or queued call and put the current caller on hold by

pressing the T R A D E C A L L S softkey. It is possible to switch between calls by

repeatedly using the T R A D E C A L L S softkey.

TRANSFERRING A CALL

When you are on a call, you can transfer it to another extension or voice mailbox.

1.Press the T R A N S F E R softkey to put the current call on hold.

2.Dial the number of the extension you wish

to send the call to and press the	O K
softkey.

12/09 03:00 PM 00:05:21 Call Waiting:

613-725-2980

Jane Macdonald

Transfer	Trade Calls
Park	Conference
Hold	Send to VMail

3.Hang up the call or press CO M P L ET E softkey to complete the transfer. The person on hold will be connected to the number you just dialed.

4.If the number you dialed is busy or unavailable, you can press the

softkey to get re-connected to your call on hold.

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