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TANDBERG 1D13898.07 manual About Remote Desktop

Models: 1D13898.07

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Product Registration, Security Updates and Security Certificate

TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE

Product Registration

 

Security Updates

 

Security Certificate Management

 

 

 

 

 

You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when updates to the TANDBERG Content Server become available.

You can register using the Registration Card provided with your Content Server or via the web at

www.tandberg.com/register.

You can also check the following ftp site for all available downloads:

http://ftp.tandberg.com/pub/software/ content_server/

All relevant security updates for the TANDBERG Content Server are available from the following ftp site: http://ftp.tandberg.com/ pub/software/device_security/.

IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE MOST RECENT SECURITY UPDATE FOR EACH YEAR FROM THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE. ALL SECURITY UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE THROUGHOUT THE CALENDAR YEAR.

The TANDBERG Content Server has implemented SSL (Secure Sockets Layer) protocol for sending user authentication information (username and password) in a secure way at user log in. The SSL implementation means that the Content Server website needs to establish its credentials with the user’s browser through an electronic document known as a security certificate.

Each TANDBERG Content Server is shipped with a self signed certificate issued by TANDBERG, which is valid for a year. As TANDBERG is not a trusted Certificate Authority, when users try to log in to the Content Server, most browsers will display a message that the identity of the site could not be verified. Users may add the Content Server to the Trusted sites list in Internet Explorer or add an exception in Firefox to avoid getting error messages at log in.

Once the original Content Server certificate has expired, browsers will display another warning, in addition to any previous warning related to self-signed certificates that are installed. A new certificate request can be generated using the IIS certificate wizard. Once this request is generated, another self signed certificate may be created, using a third party tool, or this request can be forwarded to a certificate issuing authority.

TANDBERG recommends purchasing a security certificate from a certificate issuing authority that has a trusted relationship back to a root authority, such as VeriSign or Comodo. These credentials are most likely to be trusted by browsers, removing the need to add the Content Server to the list of trusted sites. This certificate needs to be generated against the Windows machine name or the DNS entry associated with the IP address that the TCS is using.

The security certificate must be installed for the TCS default website. You may also install it for the Windows Media Administration website and the Windows Server Administration website to avoid getting security warnings when administrators log in to those sites. Do NOT remove the expired certificate, as this will result in the HTTPS service being unavailable, preventing any logon attempts.

About Remote Desktop

Content Server software upgrades and security updates need to be installed using Remote Desktop access.

Remote Desktop access is also used for:

•Backing up the Content Server. See also the Backing Up and Restoring section.

•Changing the default media storage location. See also the Media Storage Location section.

•Installing the Security Certificate. See the Security Management section.

For more information about Remote Desktop access, see Appendix 5: Using Remote Desktop.

Example of an invalid security certificate warning in Internet Explorer:

Table of

 

Introduction

 

Installation

 

Quick Setup

TCS

Backing up and

 

Administrator

 

Conference

 

View

 

Appendices

Contents

 

 

 

Administration

Restoring

 

Settings

 

Setup

 

Conferences

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D13898.07

 

 

 

 

 

 

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NOVEMBER 2008

 

 

 

 

 

 

 

 

 

 

 

 

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TANDBERG 1D13898.07 manual About Remote Desktop
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1D13898.07 specifications

The TANDBERG 1D13898.07 is a high-performance video conferencing unit designed to enhance communication experiences in both small and large enterprises. This model is well-regarded for its robust features that cater to a range of professional environments, making it an essential tool for remote collaboration.

One of the main features of the TANDBERG 1D13898.07 is its exceptional video quality. It supports HD video resolutions up to 1080p, ensuring crisp, clear visuals that facilitate effective communication. The unit employs advanced video processing technologies to optimize picture quality, even in variable network conditions. This makes it ideal for creating lifelike interaction during meetings, presentations, and training sessions.

In addition to outstanding video quality, the TANDBERG 1D13898.07 integrates a powerful audio system. It includes high-fidelity microphones and speakers, designed to provide clean audio reproduction without distortion. Features such as automatic gain control and echo cancellation enhance the user experience, ensuring that conversations flow naturally and that participants can be heard clearly regardless of their position in the room.

Another significant characteristic of this unit is its ease of use. The TANDBERG 1D13898.07 is equipped with an intuitive user interface, allowing users to schedule and join meetings seamlessly. The integration with various calendar applications streamlines the process of setting up video calls, ensuring that users can connect with colleagues or clients at the click of a button.

The unit supports multiple connectivity options, including HDMI, USB, and network protocols such as SIP and H.323. This versatility allows it to be easily integrated into existing IT infrastructures, providing flexibility for organizations. Moreover, it supports content sharing capabilities, enabling participants to present documents, videos, and other materials in real-time, enhancing collaborative efforts during meetings.

Security is a top priority for businesses today, and the TANDBERG 1D13898.07 addresses this with robust encryption standards for data transmission. This ensures that sensitive information remains protected during video calls, adhering to compliance requirements across various industries.

In conclusion, the TANDBERG 1D13898.07 is a powerful video conferencing solution, combining high-quality video and audio capabilities with user-friendly features and strong security measures. Its advanced technologies make it a valuable asset for organizations looking to improve communication and collaboration, ensuring that teams remain connected and productive, no matter where they are in the world.