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8.Troubleshooting

WProblem List

If problems occur, please refer to the following instructions before you ask for repairs.

Problem

Solution

RS-232C Interface Instructions

This section describes the interface for outputting the BC-418 Body Composition Analyzer measurement results as

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RS-232C signals to personal computers and other external devices.

mCAUTION Only connect IEC950-compliant computers to the BC-418.

Nothing appears on the display after

• Please confirm that the Control Box is properly connected to the AC

pushing [

] key

 

Adapter and the AC Adapter is properly connected to the cable.

 

 

E-01 is displayed.

E-01 is displayed when the impedance shows an abnormal value

 

 

 

compared to height and weight.

 

 

 

Please make sure that measurement was carried out with bare feet, the

 

 

 

electrodes or the soles of the feet were clean, and the feet were correctly in

 

 

 

contact with the electrodes. If the feet are dry or have calluses, place water on

 

 

 

the electrodes before stepping on the unit.

 

 

It is possible that the body fat ratio exceeds the measuring capacity.

 

 

 

Please stop measuring.

 

 

 

E-02 is displayed and the reading of

This sign is displayed when the body fat percentage of the trunk is too

the trunk cannot be obtained.

 

low and is off the measureable range.

W Specifications

Communication Standard

EIA RS-232C Compatible

 

 

Communication Method

Asynchronous Transmission

 

 

Signal speed

4800 baud

 

 

Data bit length

8 bits

 

 

Parity

None

 

 

Stop bit

1 bit

 

 

Terminator

CR+LF

 

 

WSignal lines and connection methods

Terminal number

Signal name

 

 

1

F.G.

2

RXD

3

TXD

5

GND

1 23 5

 

Please refer to the readings of other parts for the body fat.

 

 

 

E-11 is displayed.

E - 11 is displayed when there is a loose connection between the control

 

 

box and the weighing platform.

 

• Confirm that none of connections between the scale and control box are

 

 

loose or unplugged.

 

There may be excessive vibration which will disturb the measurement process.

 

 

E-12, 13 or 14 is displayed.

• The equipment requires readjustment.

 

 

 

E-16 is displayed.

Measurement is not possible because impedance is unstable. In order to

 

 

improve electrical conductivity, please clean the soles of the feet or

 

 

place water on the electrodes before using the equipment.

 

 

No print out

• Please confirm the number of print outs selected is more than 0. (See P. 13)

 

Please confirm that the correct brand of paper is used.

 

Please confirm that the printer paper roll is placed in the correct position.

 

Please confirm that the printer paper is not jammed.

 

 

 

The printer paper does not come out.

Please confirm the printer paper is not jammed.

 

 

P.End is displayed and the equipment

The printer paper is used up. Please put in a new printer paper roll. (See P.11)

is incapable of taking a measurement.

Please confirm that the printer paper is being advanced properly.

 

Please make sure that the Paper Release Lever is not in the “Up” position. (See P. 25)

 

 

---- is displayed.

• It is possible that the maximum weight capacity has been exceeded.

 

 

Please stop measuring.

 

 

uuuu is displayed.

Do not stand on or put things on the Weighting Platform before starting measurement.

The power has turned off during measurement.

 

Start measurement after confirming there is nothing on the Weighing Platform.

 

 

 

Feed Key is not functioning.

It is possible that the number of print outs selected is 0 or the Weight

 

 

Scale Mode has been selected. Please select the Body Fat Measurement

 

 

Mode and select a number larger than 0 for the number of print outs.

Connection example Always use a reverse cable when connecting to an external computer.

 

 

Personal computer or

BC-418MA

other device

1.

F.G.

F.G.

2.

RXD

TXD

3.

TXD

RXD

4.

 

RTS

5.

GND

CTS

GND

DSR

DTR

An RS-232C connector (D sub 9-pin male) is located in the lower center on the back of the control box. Use an RS-232C cross cable when connecting to a personal computer or other device.

RS-232C connector (D sub 9-pin male)

RS-232C cross cable

D sub 9-pin female

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Tanita BC-418MA instruction manual Troubleshooting, RS-232C Interface Instructions, Problem List, Specifications