TROUBLESHOOTING
•The Food Steamer & Rice Cooker will not operate.
Has a household fuse blown, or has a circuit breaker tripped?
Is the power supply cord properly seated in the unit and the outlet?
Has the cord been damaged in some way? If so, DO NOT USE THE FOOD STEAMER.
Contact Customer Service for replacement information.
Has the
•The Food Steamer & Rice Cooker will not heat properly.
Is the bowl securely positioned in the base? If not, turn off the unit, allow the unit to cool and reposition the bowl into the unit base?
Has the Food Steamer & Rice Cooker been overloaded? Attempting to steam large quantities or large pieces of food may result in undercooked food.
•There is excessive moisture in the Food Steamer & Rice Cooker. Is there anything blocking the vents on the lid?
Is the lid not seat properly?
Is there food blocking the ability of the lid to seal?
•Steaming results are not what I expected.
Is the correct time setting in use?
Note: individual preferences vary; you may need to experiment with steaming times to achieve your desired results.
WARRANTY INFORMATION
Taylor® warrants this product to be free from defects in material or workmanship for one (1) year for the original purchaser from date of retail purchase. It does not cover damages or wear resulting from accident, misuse, abuse, commercial use, or unauthorized adjustment and/or repair. If service is required, do not return to retailer. Should this product require service (or replacement at our option), please contact Taylor Customer Service at:
1-800-289-0944
There are no expressed warranties except as listed above. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you need replacement parts
·Use only Taylor specified parts. These specified parts will fit right and work right because they are made with the same precision used to build every new Taylor appliance.
Keep this book and your sales slip together for future reference. You must provide proof of purchase for warranty purposes.
For additional product information, or warranty information in Canada or elsewhere outside the USA, please contact us through www.taylorusa.com
Taylor® is a registered trademark of Taylor Precision Products and its affiliated companies. All rights reserved. Made to our exact specifications in China.
www.taylorusa.com
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