24 ModelsQS10 & QS22TroubleshootingGuide
Section 7 Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY

1. Grill will not heat. a. Power cord is not connected. a. Check the power connection.
b. Circuit breaker is tripped. b. Reset the circuit breaker.
c. Power switch is in the OFF
position. c. Place the power switch in the
ON position.
d. Power switch is faulty. d. Contact a service technician.
e. Faulty relay or relay board. e. Contact a service technician
2. One heat zone will not heat.
(Indicator light is not on,
display flashing “TOO COOL”.)
a. Control is not set correctly. a. Check the temperature setting.
b. Faulty relay or relay board. b. Contact a service technician.
c. Unit displays a fault. c. Clear thefault. (See page 12.)
If the actionis ineffective,
contact a service technician.
d. Faulty thermocouple. d. Contact a service technician.
3. One heat zone will not heat.
(Indicator light is on, display
flashing“TOO COOL”.)
a. Heater is faulty. a. Contact a s ervice technician.
b. Thermocouple is faulty. b. Contact a service technician.
c. Thermo overload is faulty. c. Contact a service technician.
d. Faulty relay or relay board. d. Contact a service technician.
e. Unit displays a fault. e. Clear the fault. If the action is
ineffective, contact a service
technician.
4. One heat zone is overheating.
(Display flashing “TOO HOT”.) a. Thermocouple is faulty. a. Contact a service technician.
b. Faulty relay or relay board. b. Contact a service technician
c. Unit displays a fault. c. Clear thefault . (See page 12.)
If the actionis ineffective,
contact a service technician.
5. Upper cook surface will not
stay in the raised position. a.Defective gas f illed cylinder(s). a.Contact a servic e technician.