TROUBLE SHOOTING

Before you call for service, determine the symptoms and make a few simple checks as shown below.

TV set:

SYMPTOMS

 

 

POSSIBLE CAUSES

Power does not turn ON

 

z

Ensure whether the power plug is securely inserted into the

 

 

 

receptacle.

There is no picture or sound

 

z

Ensure the LCD TV power is ON (Indicated by the green LED on

 

 

 

the front of the unit)

 

 

z

Reception other than those of broadcasting stations can be

 

 

 

considered.

 

 

z

Check for connection to wrong terminal or for wrong input mode.

 

 

z

Ensure the communication cable is properly connected between

 

 

 

the Video Source and the LCD TV.

There are spots on the screen

 

z

Check whether your AV equipments is affected by interference

 

 

 

from automobiles, trains, high-voltage transmission lines, neon

 

 

 

signs or other potential sources of interference.

Degraded colors or tints

 

z

Check whether all image adjustments have been properly adjusted.

Improper screen position or size

 

z

Check whether screen position and size have been properly

 

 

 

adjusted.

The image appears distorted

 

z

Ensure the TV's aspect ratio is properly set.

The image is purple

 

z

Check the "Component" or "RGB" setting in the LCD TV and set

 

 

 

it for the appropriate signal type.

The image appears too bright,

and

z

Check whether the contrast setting is too high.

there is a loss of definition in

the

z

The DVD player is set for a high-level output.

brightest areas of the image.

 

z

The video signal has not been terminated properly somewhere in

 

 

 

the system.

The image appears too 'washed out',

z

Check whether Brightness is set too high.

or the darkest areas of the image

z

The DVD player may be set at too high a brightness level.

appear too bright.

 

 

 

If “xxx searching” appears, the image

z

Check the cable for disconnection.

or signal cannot be produced b y

z

Check for connection to proper terminal or for proper input

display.

 

 

mode.

“Out of range” appears

 

z

Check whether the input signal is acceptable to the display.

Remote Control does not function

z

Check for incorrect battery orientation.

properly

 

z

Check for dead batteries

 

 

z

Check for distance and angle from the display.

 

 

z

Check whether remote control is properly being pointed at the

 

 

 

display’s receiver.

 

 

z

Check for any obstacle between the remote control and the

 

 

 

display.

 

 

z

Check that the remote sensor window is not under strong

 

 

 

fluorescent lighting.

There is no picture or sound, just

 

z

Make sure the antenna cable is properly connected.

noise.

 

z

Consider whether TV signals are being properly received.

Picture is not clear.

 

z

Make sure the antenna cable is properly connected.

 

 

z

Consider whether TV signals are being properly received.

No sound

 

z

Check whether you have selected “Mute” for Audio setting.

 

 

z

Make sure the volume is not set to minimum.

 

 

z

Make sure that headphones are not connected.

 

 

z

Check cables for disconnection.

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Technicolor - Thomson 27LCDB03B important safety instructions Trouble Shooting, TV set