5 Troubleshooting
5 Troubleshooting
Solving problems This appendix provides information on how to identify and correct some common problems you may encounter when using the SpeedTouch™.
In most cases the described solutions will solve the problem.
However, if the problem keeps persistent, reinstallation of your SpeedTouch™ might solve the problem.
If reinstallation has not resolved the problem, contact the company from which you purchased the SpeedTouch™ for assistance.
SpeedTouch™ LEDs Your SpeedTouch™ is equipped with two
Phase | USB LED | ADSL LED | Description | ||
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| Color | Timing | Color | Timing |
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Attaching and | Red | Flashing, | Off | — | The Speed- |
Configuring |
| very short |
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| Touch™ is |
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| time |
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| attached. |
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| Green | Solid, | Green | Solid, | Ready to |
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| 2 seconds |
| 2 seconds | continue. |
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Downloading | Green | Flashing, | Off | — | Downloading |
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| 1 to 10 |
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| driver software |
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| seconds |
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| from computer. |
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| Solid | Amber | Solid | Download |
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| successful. |
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Connecting to | Green | Solid | Green | Flashing | Pending ADSL |
ADSL |
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| line synchroniza- |
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| tion. |
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| Solid | Ready for |
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| connectivity. |
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Failed POST When a Power on Self Test (POST) failed, both LEDs are solid amber.
3EC 36714 BAAA TCZZA Ed. 01 | 39 |
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