Troubleshooting | Technicolor - Thomson 300 Series instruction

5 Troubleshooting

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2	3EC 36714 BAAA TCZZA Ed. 01

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Technicolor - Thomson 300 Series manual Troubleshooting

Contents

SpeedTouch Page SpeedTouch USB/330 Status Released Change Note PeckelbeenSShort Title CD-UG STUSB/330 R2.0 PPP en Contents Troubleshooting SpeedTouchUSB and SpeedTouch330 Introduction SpeedTouchUSB and SpeedTouch330 Introduction SpeedTouchUSB and SpeedTouch330 Introduction This chapter This chapter contains the following topics Get Acquainted to the SpeedTouchGet Acquainted to the SpeedTouch Topic First Steps What You Need SpeedTouch Support First Steps Adsl and telephone service What You Need Mac OSs See SpeedTouch for Mac OS on SpeedTouch SupportMicrosoft OSs See SpeedTouch for Microsoft Windows on Step Action Topic Installing the SpeedTouch Using the SpeedTouch SpeedTouch for Microsoft WindowsSpeedTouch for Microsoft Windows Installing the SpeedTouch CD-rom drive Touch installationWelcome to SpeedTouch setup window pops up Application Step Action Step Action SpeedTouch on Installation of the SpeedTouch software and applications You through the installation procedureProceed with the installation procedure Connect the SpeedTouch to the Adsl wall socket and the PC Message pops up Using the SpeedTouchHow to make a Proceed as follows Connection Step Action System tray Message Description Icon Not available Is provided by your Service ProviderAs a result the SpeedTouch Dial-up window pops up Click Connect How to release a Proceed as follows Connection Step Action 3EC 36714 Baaa Tczza Ed SpeedTouch for Microsoft Windows SpeedTouch for Mac OS SpeedTouch for Mac OS Mac OS X Mac OS10.x Installation for Mac OS8.6 and Mac OS9.x SpeedTouch installation Step ActionMac OS Click Install to proceed InstallerClick OK to proceed Step Action Installation for Mac OS X Mac OS10.1 SpeedTouch software installation Step Action Software License Agreement screen pops up Provide Name and Password or Phrase and click OK to proceedContinue to proceed Agree to proceed SpeedTouch hardware installation Step Action Field. All other fields may stay empty Touch configuration, no changes are needed in this panel Leave the other modem settings unchangedFrom the list of modems select the Null Modem Using the SpeedTouch Using the SpeedTouch in Mac OS8.6 and Mac OS9.x Icon colors device SpeedTouch status icon color Description Connection Step Action SpeedTouch for Mac OS How to make a Proceed as followsWhich is provided by your Service Provider Click Connect Internet 3EC 36714 Baaa Tczza Ed Using the SpeedTouch in Mac OS X Mac OS10.x SpeedTouch status icon color Description How to release a How to make aConfiguration field Click Connect Double-click To open the Internet connect application Step Action SpeedTouch for Mac OS Phase TroubleshootingTroubleshooting Color Timing During a session Solution table Indication & ProblemNormal operation USB bus congestion