WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems | Causes | Solutions | |
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| The plug is not fitted correctly into | Plug the appliance into a socket and | |
| the socket . | switch on. | |
Product does not work. |
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The jug or accessory is not correctly | Check that the jug or accessories | ||
| are correctly positioned and locked | ||
| positioned or locked on the motor | onto the motor unit as shown in the | |
| unit. | figure in the manual. | |
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| The product is not placed on a flat, | Place the product on a flat surface. | |
| stable, |
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Excessive vibrations. |
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Volume of ingredients is too high. | Reduce the quantity of ingredients | ||
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| processed. | ||
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| Volume of ingredients is too high. | Reduce the quantity of ingredients | |
| processed. | ||
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Leak from the lid. |
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| The lid is not correctly positioned. | Lock the lid correctly on the blender | |
| jug. | ||
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| The gasket on the blade unit (f1) | Reposition the gasket on the blade | |
| or (f2) is not positioned correctly or | unit (f1) or (f2) and lock it correctly | |
Leak from the base of the | is missing. | onto the bowl (F3). | |
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blender unit |
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| The blender jug gasket (c2) is not | Reposition the gasket and lock the | |
| positioned correctly or is missing. | blade holder correctly. | |
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Impossible to lock the blade | The gasket (c2) is not positioned | Reposition the gasket, the 3 folds | |
unit with the gasket (c1+c2) | should be visible as shown in the | ||
on the jug (c3) | correctly. | Figure 1. | |
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Leak from the base of the | The sealing gasket (f1) on the blade | Reposition the sealing gasket (f1) on | |
unit (f2) is not positioned correctly | the blade unit (f2) and lock it correctly | ||
universal mill. | |||
or is missing. | onto the universal mill bowl (f3). | ||
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The blade does not turn |
| Reduce the size or quantity of | |
Pieces of food too large or too hard. | ingredients processed. | ||
easily. | |||
| Add liquid | ||
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You can customise your blender and obtain the following accessories from your usual dealer or from an approved service centre: Universal mill (F), or an additional blender jug (C).
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