Problem
A feature doesn’t work as noted in the book.
There are no Feature Codes (such as Call Forward code or Send All Calls code) written in the appropriate blanks in this guide.
Troubleshooting
Solution
1)Reread the procedure and try again.
2)For many features you must lift the handset before you can use the feature.
3)Check with your System Manager to be sure this feature is administered on your voice terminal.
See your System Manager for a list of Feature Codes for features assigned to your voice terminal. Then, write the codes in this guide.
Problem
There’s no dial tone.
Solution
1)Check with your System Manager to be sure your voice terminal is administered correctly.
2)Make sure that the handset and line cords at your voice terminal are securely connected at both ends.
3)Find a working voice terminal of the same type as your own. Unplug this voice terminal from its modular wall
jack. | Plug your voice terminal into that jack and check if |
it gets | dial tone. |
4)If your voice terminal still does not work, plug the working voice terminal (of the same type) into your modular wall jack. If the working voice terminal has dial tone, your own voice terminal is faulty. See your System Manager.
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