1800125996 IS6200 Z1_110X154 25/05/12 11:39 PAGE6
TROUBLESHOOTING
Problems | Possible causes | Solutions | |
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There is no steam. | The appliance has not | Check that the appliance has been | |
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| been turned on. | plugged in correctly. Next press the |
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| On/Off pedal, the power indicator |
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| light located at the front of the |
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| appliance will come on. |
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| The hose has been | Check that the hose is not bent or |
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| obstructed. | twisted. |
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| There is no water left in | Switch off the device and fill the |
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| the water tank. | water tank. |
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The steam flow is | Your steamer has a | See descaling process (Cleaning | |
low. | paragraph). | ||
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| because it has not been |
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| rinsed out regularly. |
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| The hose has been | Check that the hose is not bent or |
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| obstructed. | twisted. |
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| There is no water left in | Switch off the appliance and fill the |
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| the water tank. | water tank. |
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| The steam is not ready | The appliance will produce steam |
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| yet. | about 60 seconds after it has been |
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| switched on. |
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Water runs through | There is condensation | Never use a steamer in the | |
the holes of the | in the hose. | horizontal position. Hold the hose | |
steam head. |
| vertically outstretched and wait for | |
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| the condensed water to return to |
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| the steamer. |
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The steamer takes |
| Your steamer has a | See descaling process |
a long time to heat |
| (Cleaning paragraph). | |
and/or ejects white |
| because it has not been |
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particles. |
| descaled |
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| regularly. |
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The hose makes a | You are using the steam | Raise the hose frequently during | |
gurgling noise. |
| head in a position close | use and adjust the pole to its |
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| to the ground and some | maximum height in order to avoid |
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| condensation occurs in | the formation of condensation. |
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| the hose. |
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Water is |
| You are using the steam | Raise the hose frequently during |
overflowing from |
| head in a position close | use and adjust the pole to its |
water tank. |
| to the ground and some | maximum height in order to avoid |
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| condensation occurs in | the formation of condensation. |
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| the hose. |
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If it is not possible to establish the cause of the problem, seek the assistance of an approved TEFAL Service Centre www.tefal.com
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