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Malfunction |
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| Make sure that the total |
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| volume of rice and water |
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| 1. | Problems of quantities. | should lie | between | the |
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| max and min water level |
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| markings. |
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| Send | to | the designated |
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| 2. | Heating plate is deformed. | service | department | for |
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| maintenance. |
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| 3. | Bowl is sloping and one side is | Turn | the | interior | pot |
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| lightly to make it return to |
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| hanging in the air. |
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| normal. Check the sensor. |
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Rice is crude. |
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| 4. | There is foreign matter between | Wipe it without water. |
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| the bowl and heating plate. |
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| Send | to | the designated |
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| 5. | Bowl is deformed. | service department for a |
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| new interior pot. |
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| Send | to | the designated |
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| 6. | Master circuit board is damaged. | service | department | for |
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| maintenance. |
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| Send | to | the designated |
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| 7. | Master temperature is not working. | service | department | for |
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| maintenance. |
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| Make sure that the total |
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| volume of rice and water |
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| 1. | Problems of quantities. | should lie | between | the |
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| max and min water level |
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Cooked rice is burnt. |
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| markings. |
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| 2. | Master circuit board is damaged. | Send | to | the designated |
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| 3. | Master temperature controller is | service | department | for |
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| maintenance. |
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| not working. |
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| Make sure that the total |
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Overflow | happens |
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| volume of rice and water |
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when making Congee/ | Problems of quantities. | should lie | between | the |
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Rice soup. |
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| max and min water level |
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| markings. |
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LCD display shows E1, |
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| Send | to | the designated |
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Electronical problem. | service | department | for |
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E2, E3 or E4. |
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| maintenance. |
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