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| Complaint | Possible Reason | Solution |
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| The fridge is running | The refrigerator is adjusted to a very low | Adjust the refrigerator temperature to a warmer degree and wait |
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| temperature. | until the temperature is achieved. | |
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| frequently or for a long time. | ||
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| Door seal of the fridge or freezer may be soiled, | Clean or replace the seal. Damaged/broken seal causes the | |
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| refrigerator to run for a longer period of time in order to maintain | |
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| worn out, broken or not properly seated. | |
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| the current temperature. | |
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| Having very low temperatures |
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| Freezer temperature is very low | The freezer temperature is adjusted to a very low | Adjust the freezer temperature to a warmer degree and |
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| while the fridge temperature is | ||
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| sufficient. | temperature. | check. |
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| Fridge temperature is very low | The fridge temperature is adjusted to a very | Adjust the fridge temperature to a warmer degree and check. |
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| while the freezer temperature is | low temperature. |
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| sufficient. |
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| Food kept in the refrigerator | The fridge temperature is adjusted to a very | Adjust the fridge temperature to a warmer degree and check. |
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| compartment trays freezes. | low temperature. |
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| Meat kept in the Chiller | The meats must be kept just below the freezing | Formation of ice crystals is normal because of the water contant | |
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| point of water to have them retain their freshness | ||
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| compartment freezes. | ||
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| for a long time. | in the meat. | |
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| Having very high |
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| temperatures. |
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| Temperature in the fridge or | The fridge temperature is adjusted to a very | Change the temperature of the fridge or freezer until the fridge |
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| freezer is very high. | high degree. | or freezer temperature reaches to a sufficient level. |
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| The fridge temperature is adjusted to a very high degree. Fridge | Change the temperature of the fridge or freezer until the fridge |
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| adjustment has an effect on the temperature of the freezer. | or freezer temperature reaches to a sufficient level. |
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| Doors might have been opened frequently or left | Warm air rushes into the fridge or freezer when the doors are |
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| ajar for a long time. | opened. Open the doors less frequently. |
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| The door might be left ajar. | Close the door completely. |
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| Large amounts of hot food might have been put | Wait until the fridge or freezer reaches the desired temperature. |
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| in the refrigerator recently. | |
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| The refrigerator might have been plugged in | Cooling down of the refrigerator completely takes time because |
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| recently. | of the size. |
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| Fridge temperature is very high | The fridge temperature is adjusted to a very cold | Adjust the fridge to a warmer temperature. |
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| while the freezer temperature is | ||
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| at sufficient level. | degree. |
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